Consequences of information feed integration on user engagement and contribution: A natural experiment in an online knowledge-sharing community

Z Cao, Y Zhu, G Li, L Qiu - Information Systems Research, 2024 - pubsonline.informs.org
Many online communities that rely on effortful, voluntary content contributions offer
additional content curation tools to facilitate social interactions and encourage user …

Platform as a Rule-Maker: Evidence from Airbnb's Cancellation Policies

J Jia, GZ Jin, L Wagman - 2021 - nber.org
Digital platforms are not only match-making intermediaries but also establish internal rules
that govern all users in their ecosystems. To better understand the governing role of …

Can Banning AI-generated Content Save User-Generated Q&A Platforms?

XS Wang, J Zheng - Jinyang, Can Banning AI-generated Content …, 2024 - papers.ssrn.com
The disruptions caused by large language models (LLMs), exemplified by ChatGPT, has
prompted the implementation of moderating actions, including banning policies, across …

Complementary or Substitutive? Free-Format Content Production and Knowledge Contribution in Online Knowledge-Sharing Communities

Y Zhu, Z Cao, G Li, Y Yang - 2022 - aisel.aisnet.org
Many online platforms that thrive on user-generated content (UGC) face the underprovision
issue. A new strategy that platforms deploy to tackle this problem is to offer extra content …