Research progress and future agenda of COVID-19 in tourism and hospitality: a timely bibliometric review

H Li, X Liu, H Zhou, Z Li - International Journal of Contemporary …, 2023 - emerald.com
Purpose A proliferation of articles surrounding the COVID-19 pandemic is calling for new
insights through review. This paper aims to bibliometrically analyze the current progress of …

Quiet quitting: relationship with other concepts and implications for tourism and hospitality

S Hamouche, C Koritos… - International Journal of …, 2023 - emerald.com
Purpose While quiet quitting is not an entirely new phenomenon, no published research has
examined its relationship to existing concepts from a human resource management and …

Labor shortage: a critical reflection and a call for industry-academia collaboration

L Kwok - International Journal of Contemporary Hospitality …, 2022 - emerald.com
Purpose This critical reflection aims to initiate an engaging dialogue about the labor
shortage challenge facing the hospitality and tourism (H&T) industry. This paper discusses …

Generation Z job seekers' expectations and their job pursuit intention: Evidence from transition and emerging economy

T Nguyen Ngoc, M Viet Dung… - International …, 2022 - journals.sagepub.com
Understanding Generation Z job seekers' expectations and job pursuit intentions can help
organizations successfully attract them. However, there is limited research on this, especially …

Mapping progress in hospitality CSR research: A bibliometric review from 2006 to 2023

X Peng, H Wang, P Fang, W Song, D Zhou - Journal of Hospitality and …, 2023 - Elsevier
Corporate social responsibility (CSR) challenges the conventional wisdom of profit-centric
hospitality operations. This study offers a comprehensive assessment of CSR within the …

Motivations and commitment to work in the hospitality industry: investigating employee psychology and responsible organizational behaviors

MA Camilleri, C Troise, AM Morrison - Tourism Review, 2023 - emerald.com
Purpose A number of hospitality businesses are understaffed and are experiencing severe
labor shortages, in various contexts. In many cases, hotels and restaurants are finding it …

Hospitality in the age of Gen Z: a critical reflection on evolving customer and workforce expectations

S Seyfi, T Vo-Thanh, M Zaman - International Journal of …, 2024 - emerald.com
Purpose Gen Z, the largest and fastest-growing consumer generation, is transforming the
hospitality industry as both customers and employees. By critically synthesizing empirical …

Interactive CSR campaign and symbolic brand benefits: a moderated mediation model of brand trust and self-congruity in the restaurant industry

KS Sung, S Lee - International Journal of Contemporary Hospitality …, 2023 - emerald.com
Purpose Drawing on symbolic interaction theory (SIT), this study aims to identify what makes
corporate social responsibility (CSR) communication more favorable to customers in the …

Effects of career adaptability and career optimism on career intention of tourism and hospitality students

D Wang, C Cheung, X Zhai - Tourism Review, 2024 - emerald.com
Purpose In recent years, students have found careers in the tourism and hospitality (T&H)
industry less attractive. Attracting and retaining young talents has become more challenging …

Corporate social responsibility as a sustainable business practice: A study among Generation Z customers of Indian luxury hotels

G Thomas - Sustainability, 2022 - mdpi.com
Corporate Social Responsibility (CSR) has attained great interest among academicians and
practitioners alike. However, the underlying mechanisms and theoretical boundaries that …