The purpose of this study is to investigate the customer–service provider relationship in the
insurance industry using artificial neural networks and linear regression. Using a sample of …

At the heart of electronic commerce is the ability of a customer to be able to pay for goods
and services unrestricted by location. Electronic payment system offers customers the …

Purpose Electronic government procurement is an important platform that promotes efficient,
transparent, competitive and agile delivery of procurement activities in public sector …

Not all tourism actors in Indonesia had utilize the e-marketplace. Therefore, one of the
Indonesian government's focus is to improve the tourism business process model through e …

The present study has attempted to explore personal disposition of individuals towards
technology adoption through the development of an index named as Technology Adoption …

The introduction of self-service technologies (SSTs) in the banking industry has been
emerging as one of the significant business drivers that facilitate customers in operating their …

As smaller cities in India, tier II cities, become the focus of growth among service providers,
the paper examines the level of readiness among customers of smaller cities in India to …

The use of computers and technology has become vital for any organisation to survive in this
digital era. The adoption and use of Information and Communication Technologies (ICTs) in …

The retail industry in Zimbabwe has embraced the use of a variety of technologies in order to
survive in this ever changing technological era. However, little research has been done on …

The purpose of this study is to analyse user's acceptance of Quick Response (QR) code
mobile driven payment systems, in considering the Sri Lankan populations wide spread use …