Augmented reality: Research agenda for studying the impact of its media characteristics on consumer behaviour

A Javornik - Journal of Retailing and Consumer Services, 2016 - Elsevier
Augmented reality has emerged as a new interactive technology and its unprecedented way
of complementing the physical environment with virtual annotations offers innovative modes …

Sustainability and social media communication: How consumers respond to marketing efforts of luxury and non-luxury fashion brands

HM Kong, A Witmaier, E Ko - Journal of Business Research, 2021 - Elsevier
Abstract German and South Korean cultural groups are examined in two studies to
demonstrate the link between media communication about sustainability and its impact on …

How online reviews affect purchase intention: a new model based on the stimulus-organism-response (S-O-R) framework

L Zhu, H Li, FK Wang, W He, Z Tian - Aslib Journal of Information …, 2020 - emerald.com
Purpose The relationship between online reviews and purchase intention has been studied
in previous research. However, there was little knowledge about the effect of information …

When art meets tech: The role of augmented reality in enhancing museum experiences and purchase intentions

Z He, L Wu, XR Li - Tourism Management, 2018 - Elsevier
As augmented reality (AR) has been increasingly adopted by various industries as a
marketing tool, tourism practitioners have come to recognize its promising potential in …

'Instafamous'–credibility and self-presentation of micro-celebrities on social media

E Djafarova, O Trofimenko - Information, communication & society, 2019 - Taylor & Francis
Companies increasingly use micro-celebrities for product endorsement. However, there are
concerns around the self-presentation and credibility of this source of information online …

[HTML][HTML] The impact of electronic customer relationship management strategies on customer loyalty: A mediated model

S Magatef, M Al-Okaily, L Ashour… - Journal of Open Innovation …, 2023 - Elsevier
This study investigated the impact of electronic customer relationship management (e-CRM)
strategies (functional and personal dimensions) on customer loyalty in the Jordanian …

The influence of EWOM characteristics on online repurchase intention: Mediating roles of trust and perceived usefulness

J Matute, Y Polo-Redondo, A Utrillas - Online Information Review, 2016 - emerald.com
Purpose With the expansion of internet as a tool for exchanging information, companies
include in their websites a virtual space to share information among users. The purpose of …

Effects of reputation and website quality on online consumers' emotion, perceived risk and purchase intention: Based on the stimulus‐organism‐response model

J Kim, SJ Lennon - Journal of Research in Interactive Marketing, 2013 - emerald.com
Purpose–This research extends Mehrabian and Russell's Stimulus‐Organism‐Response
model to include both external (ie reputation) and internal source of information (ie website …

Process vs. outcome: Effects of food photo types in online restaurant reviews on consumers' purchase intention

H Liu, S Feng, XS Hu - International journal of hospitality management, 2022 - Elsevier
User-generated photos are an important aspect of online reviews; yet they remain
fragmented in academic research. This study attempts to investigate the roles of two types of …

Short video marketing and travel intentions: The interplay between visual perspective, visual content, and narration appeal

J Gan, S Shi, R Filieri, WKS Leung - Tourism Management, 2023 - Elsevier
Social media short videos represent a powerful tool for tourism destination promotion.
However, little research has investigated their effect on tourist travel intentions. Drawing on …