Objectives To synthesise qualitative studies that investigated the experiences of healthcare
professionals with using information from patient-reported outcome measures (PROMs) to …

Objectives Internationally, there has been considerable debate about the role of data in
supporting quality improvement in health care. Our objective was to understand how, why …

Purpose The purpose of this paper is to investigate the impact of total quality management
(TQM) and supply chain management (SCM) practices on operational performance, and …

Although qualitative researches (QR) are invaluable in understanding complex healthcare
situations, the quantitative systematic reviews could not treat them. To improve quality of …

Objectives Our goal is to conceptualise a clinical governance framework for the effective
management of chronic diseases in the primary care setting, which will facilitate a …

Background Cancer and other chronic diseases reduce quality and length of life and
productivity, and represent a significant financial burden to society. Evidence-based public …

EXECUTIVE SUMMARY Winners of the Baldrige National Quality Award in healthcare have
documented top quartile clinical outcomes and patient satisfaction across a variety of …

Background Comprehensive policies are becoming common for addressing wicked
problems in health and social care. Success of these policies often varies between target …

Public sector organization is very influential. However, due to the limitations of the papers
discussing the topic of performance measurement for public sector organizations, thus this …

Purpose–Hospital leaders are being challenged to become more consumer-oriented, more
interprofessional in their approach to care and more focused on outcome measures and …