Wayfinding difficulties in healthcare facilities have been shown to increase anxiety among patients and visitors, to reduce staff operational efficiency, and to increase operational costs …
GR Foxall, GE Greenley - Journal of Business Research, 1999 - Elsevier
Mehrabian and Russell's (1974) approach to environmental psychology describes emotional responses to environments by measures of pleasure, arousal, and dominance …
Sustainability is a key issue and its impact on the construction industry, as one of the major users of the Earth's resources, is starting to take hold. This book deals with sustainability as it …
Stay up to date on international trends in convention tourism! Convention Tourism: International Research and Industry Perspectives is a thorough analysis of the industry's key …
AJ Newman, D Patel - European Journal of Marketing, 2004 - emerald.com
Topshop and Gap are important fashion retail brands targeting young style‐conscious UK consumers. However, business performance differs widely with Topshop enjoying record …
GD Hutcheson, L Moutinho - Journal of marketing Management, 1998 - Taylor & Francis
This paper attempts to model the causal effect that consumers' perception of choice criteria used to determine supermarket patronage has on the levels of perceived satisfaction with a …
AJ Newman - The Service Industries Journal, 2007 - Taylor & Francis
The type and level of service offered in the service sector is relatively homogenous, and notoriously difficult to distinguish. Company servicescapes are important differentiators and …
C Zimring - Handbook of environmental psychology, 2002 - books.google.com
THE UNITED STATES IS CONDUCTING the largest federal construction program since the Second World War, constructing some 160 new courthouses at the cost of $10 billion. After …
For managers, students and conference professionals this timely new book will provide a firm foundation for understanding and operating in one of the UK's fastest growing business …