Value co-creation in tourism and hospitality: A systematic literature review

TLS Ribeiro, BK Costa, MP Ferreira… - European Management …, 2023 - Elsevier
In this study we organize and analyze the literature on value co-creation in tourism and
hospitality. For this purpose, we conducted a systematic literature review with 298 articles …

Assessing the moderating roles of brand equity, intellectual capital and social capital in Chinese luxury hotels

CH Liu, JF Jiang - Journal of Hospitality and Tourism Management, 2020 - Elsevier
To highlight the importance of intellectual property, the authors first introduce an integrated
moderated mediation model to explore the relationships between intellectual capital …

A bibliometric analysis of intellectual capital research in the hospitality and tourism business setting

C Del Gesso, RN Lodhi, M Asif, C Cobanoglu - International Journal of …, 2024 - Elsevier
Intellectual capital (IC) strategically matters to hospitality and tourism businesses in which
intangible, knowledge-based resources are the key to their competitiveness, resilience, and …

Understanding the FLE-based organizational knowledge creation process in hospitality firms

Y Rao, M Fang, C Liu - Tourism Management, 2023 - Elsevier
This study explores how front-line employees'(FLE) knowledge is stepwise transformed into
a hotel's organizational knowledge. It combines insights from organizational knowledge …

[HTML][HTML] Educación superior: sustentabilidad y prácticas innovadoras

CE Daza-Orozco, AC Luque-Forero… - Editorial Politécnico …, 2022 - revistapiensapinter.co
Educación superior: sustentabilidad y prácticas innovadoras; es el resultado de varios
procesos de investigación realizados en Instituciones de Educación Superior cuyos ejes de …

Barriers to the implementation of strategic decisions: evidence from hotels in a developing country

MA Köseoglu, S Yazici, F Okumus - Journal of Hospitality …, 2018 - Taylor & Francis
The purpose of this study is to examine potential barriers to the implementation of strategic
decisions in hotels located in Antalya, Turkey. Empirical data were collected from …

Value co-creation in hospitality industry: A systematic literature review

R Islam, SMC Loureiro, I Carvalho - 2023 - repositorio.iscte-iul.pt
Service dominant (SD) logic, which advocates prominence of services rather than goods in
economic exchange, has become one of most the popular research streams in recent years …

The influence of the names of the dishes in the menu on the choice in Serbian restaurants

D Vukolić, T Gajić, A Popović - BizInfo (Blace) Journal of Economics …, 2022 - bizinfo.edu.rs
The names of dishes with a certain value, such as national, authentic, sentimental and
others, are more attractive to guests and belong to the best-selling products of restaurant …

Employer Brand and Business Performance: The Role of Intellectual Capital

M Slavković, J Ognjanović - Engineering Economics, 2024 - scidar.kg.ac.rs
Intangible assets play a vital role in the hotel industry, in general, and can also ensure the
sustainability of a business during a crisis. The aim of the paper is to identify the impact of …

An investigation into the adoption of knowledge management processes in hotels' customer relationship management value chain in Ghana

EB Wavei - 2023 - theses.lib.polyu.edu.hk
The concept of knowledge management (KM) has attracted the interest of academics and
practitioners, but related research in the hospitality sector, especially in hotels, remains …