Context Advanced social media tools have changed the way people communicate, share
content, interact, and collaborate. Nowadays, social media (SM) is becoming a valuable …

In recent years, although scholars and practitioners in the supply chain (SC) field have
become increasingly aware of the importance of social media for multipurpose applications …

The strategic use of social media tools facilitates firms' entrepreneurial capabilities, enabling
them to become more innovative, increasing their proactivity, and helping them to renew …

Integrating a variety of disruptive information technologies and advanced manufacturing
technologies, intelligent manufacturing (IM) has been increasingly adopted by …

Social media analytics is very critical in modern supply chain operations management
(SCOM). However, in terms of methods, conducting social media analytics (SMA) for SCOM …

Social media can be used to manage information flow in teams, thereby empowering
knowledge management, which can be linked to innovation. This study develops a model to …

Firms are increasingly leveraging social media tools to access knowledge from external
actors, particularly customers and other users, to facilitate the innovation process and firm …

Digitalization has been increasingly adopted to transform the manufacturing process and
considered as effective to achieve product customization, process efficiency, and firm …

Purpose New technological trends continue to emerge, and businesses adopt them in
different capacity in a pursuit of improving current ways of doing things and to gain …

This study aims to identify the consequence of social media usage on firm performance. To
this end, it proposes a conceptual map that shows promising linkages between the maturity …