The role of consumer-consumer interaction and consumer-brand interaction in driving consumer-brand engagement and behavioral intentions

ML Cheung, GD Pires, PJ Rosenberger… - Journal of retailing and …, 2021 - Elsevier
Grounded on service-dominant logic (SD logic), a vital issue for marketers is to understand
how the multiple approaches encouraging consumer participation (CP), as manifested by …

Understanding the importance that consumers attach to social media sharing (ISMS): Scale development and validation

BB Dedeoğlu, B Taheri, F Okumus, M Gannon - Tourism Management, 2020 - Elsevier
In response to the increasing ubiquity of social media platforms, improved consumer choice,
and technological progress, the importance of consumer-generated content (CGC) …

Understanding the impact of lifestyle on sustainable consumption behavior: a sharing economy perspective

M Matharu, R Jain, S Kamboj - Management of environmental quality …, 2020 - emerald.com
Purpose The purpose of this study is to investigate the potential determinants of sustainable
consumption behavior. This study describes lifestyle of health and sustainability (LOHAS) …

The role of ethical perceptions in consumers' participation and value co-creation on sharing economy platforms

W Nadeem, M Juntunen, N Hajli, M Tajvidi - Journal of Business Ethics, 2021 - Springer
Consumers' participation on sharing economy platforms is crucial for the success of the
products, services, and companies on those platforms. The participation of consumers …

A Systematic Literature Review on IT-enabled value Co-creation: Toward an integrative framework

H Zhang, S Yuan, F Zhang, B Wang, XR Luo - Computers in Human …, 2024 - Elsevier
Abstract Information technology-enabled value co-creation (IT-enabled VCC) has become a
central research area. However, a clear understanding of its theoretical foundations and …

Applying uses and gratifications theory to understand customer participation in social media brand communities: Perspective of media technology

S Kamboj - Asia Pacific Journal of Marketing and Logistics, 2020 - emerald.com
Purpose The purpose of this paper is to investigate how various gratifications obtained in the
social media context affect customer participation, and its sequential effect on brand trust …

Examining the factors influencing smartphone apps use at tourism destinations: a UTAUT model perspective

S Kamboj, R Joshi - International Journal of Tourism Cities, 2021 - emerald.com
Purpose Tourists regularly make use of their smartphones while staying at tourist
destinations. Several studies have studied the outcomes of smartphone use at travel …

When will consumers be ready? A psychological perspective on consumer engagement in social media brand communities

L Liu, R Liu, M Lee, J Chen - Internet Research, 2019 - emerald.com
Purpose The purpose of this paper is twofold: first, to explain whether consumer
engagement in social media brand communities (SMBCs) motivates consumer brand …

The outcome of online social interactions on Facebook pages: A study of user engagement behavior

H Khobzi, RYK Lau, TCH Cheung - Internet Research, 2019 - emerald.com
Purpose The purpose of this paper is to investigate the impact of different ways of message
framing on users' engagement behavior regarding the brand posts on Facebook and to …

Social media marketing system: conceptualization, scale development and validation

C Varela-Neira, YK Dwivedi… - Internet …, 2023 - emerald.com
Purpose Understanding what organizational factors enable a successful social media
presence is a relevant issue for academics and practicing managers. The purpose of this …