In recent years, conversational agents (CAs) have become ubiquitous and are a presence in
our daily routines. It seems that the technology has finally ripened to advance the use of CAs …

Background Conversational agents (CAs) are increasingly used in health care to deliver
behavior change interventions. Their evaluation often includes categorizing the behavior …

Users interact with chatbots for various purposes and motivations–and for different periods
of time. However, since chatbots are considered social actors and given that time is an …

Several domain-specific assistants in the form of chatbots have conquered many
commercial and private areas. However, there is still a limited level of systematic knowledge …

Organizations are beginning to deploy artificial intelligence (AI) agents as members of virtual
teams to help manage information, coordinate team processes, and perform simple tasks …

As distance learning and large-scale learning environments continue to grow, interactive
knowledge distribution is becoming a more challenging task. Although studies show that …

Many organizations are pursuing the implementation of chatbots to enable automation of
service processes. However, previous research has highlighted the existence of practical …

Abstract Conversational Agents (CAs) are widely spread in a variety of domains, such as
health and customer service. There is a recent trend of increasing publications and …

Conversational agents (CAs) are often unable to provide meaningful responses to user
requests, thereby triggering user resistance and impairing the successful diffusion of CAs …

Due to significant technological advances in the field of artificial intelligence (AI), which are
driven by increased computing power, the ubiquitous availability of data, as well as new …