Advancement in technology and globalization have revolutionized the retail fashion industry in Malaysia, and the shopping preference of Malaysian consumers. An increase in the …
YJ Foo, EEA Jalil - Journal of Technology and Operations …, 2021 - e-journal.uum.edu.my
In an omnichannel context, reverse logistics systems are hazy and difficult to manage. Improper reverse logistics management can lead to consumer unhappiness and increased …
TC Hui - Asian Journal of Business Research, 2022 - search.ebscohost.com
Intense competition in the online retailing arena is transforming retailing systems to include mobile commerce resulting in increasing challenges to retailers since adoption is voluntary …
This study aims to investigate the reverse logistics system of companies in the omnichannel context. This study is derived from the concept of reverse logistics, and focuses on company …