A Akhter - Banks and Bank Systems, 2021 - search.proquest.com
This paper aims to examine the impact of emotional intelligence (EQ), employee empowerment (EE), and cultural intelligence (CQ) on commercial bank employees' job …
F Makudza - Services Marketing Quarterly, 2023 - Taylor & Francis
The study uncovered the effect of emotional labor strategies on job satisfaction and emotional exhaustion. A conceptual framework was developed using extant literature which …
V JAIN, S JAIN, P RASTOGI - Revista Espacios, 2020 - revistaespacios.com
This paper studies role of emotional intelligence (EI) in career success. This research was conducted over employees of UCO Bank, Indian Bank, United Bank, Federal Bank, Central …
A Serhan, H Gazzaz - Journal of Economics and Administrative Sciences, 2019 - iasj.net
Saudi Arabia‟ s banking sector plays an important role in the country‟ s development as it is among the leading sectors in the financial sector. Considering, two main Saudi banks …
V Nair, S Sinniah, ZKM Makhbul… - Journal of Law and …, 2023 - ojs.journalsdg.org
Objective: In today's workplaces, emotional intelligence, and work-life balance have gained prominence for their substantial impact on job performance, leading to increased …
M Sarfraz, B Khalid, I Ozturk… - … Journal of Business …, 2023 - inderscienceonline.com
In the last few decades, the hospitality industry has gained much importance in a vigorous process of expansion. Consequently, the hospitality industry is expanding globally and …
R Kaur, P Singh - International Journal of Work …, 2021 - inderscienceonline.com
In most of the organisations these days, the HR professionals are trying to find innovative methods to meet the employee's proficiency/skills for specific job requirements due to …
S MUPARANGI, S SIZIBA… - Journal of Wellbeing …, 2021 - koreascience.kr
Purpose: The study sought to uncover the effect of emotional labour strategies (surface acting and deep acting) on job satisfaction and emotional exhaustion. The study also …
W Rajapakshe, ARW Jayaratne - 2021 - cdap.sliit.lk
This study investigates the impact of emotional intelligence on the job performance of the banking employees in Sri Lanka with the mediation impact of occupational stress. The …