The effects of emotional intelligence and organizational justice on job satisfaction, caring climate, and criminal investigation officers' performance

N Sembiring, U Nimran, ES Astuti… - International Journal of …, 2020 - emerald.com
Purpose This study aims to examine the effects of emotional intelligence and organizational
justice on job satisfaction and caring climate and its impacts on Criminal Investigation …

The impact of emotional intelligence, employee empowerment and cultural intelligence on commercial bank employees' job satisfaction

A Akhter - Banks and Bank Systems, 2021 - search.proquest.com
This paper aims to examine the impact of emotional intelligence (EQ), employee
empowerment (EE), and cultural intelligence (CQ) on commercial bank employees' job …

Service with a smile: the differential effects of emotional labor on boundary spanners in the banking industry

F Makudza - Services Marketing Quarterly, 2023 - Taylor & Francis
The study uncovered the effect of emotional labor strategies on job satisfaction and
emotional exhaustion. A conceptual framework was developed using extant literature which …

[HTML][HTML] An analysis for role of emotional intelligence in career success in commercial banks of India

V JAIN, S JAIN, P RASTOGI - Revista Espacios, 2020 - revistaespacios.com
This paper studies role of emotional intelligence (EI) in career success. This research was
conducted over employees of UCO Bank, Indian Bank, United Bank, Federal Bank, Central …

[PDF][PDF] The impact of emotional intelligence on employee performance in Saudi Arabia banking sector

A Serhan, H Gazzaz - Journal of Economics and Administrative Sciences, 2019 - iasj.net
Saudi Arabia‟ s banking sector plays an important role in the country‟ s development as it
is among the leading sectors in the financial sector. Considering, two main Saudi banks …

The impact of emotional intelligence on work-life balance and job performance among Malaysian employees

V Nair, S Sinniah, ZKM Makhbul… - Journal of Law and …, 2023 - ojs.journalsdg.org
Objective: In today's workplaces, emotional intelligence, and work-life balance have gained
prominence for their substantial impact on job performance, leading to increased …

Assessing the effectiveness of psychological capital and employee engagement being moderator and mediator on employee emotional intelligence and performance

M Sarfraz, B Khalid, I Ozturk… - … Journal of Business …, 2023 - inderscienceonline.com
In the last few decades, the hospitality industry has gained much importance in a vigorous
process of expansion. Consequently, the hospitality industry is expanding globally and …

Emotional intelligence as indicator of performance at workplace: evidence from banking fraternity

R Kaur, P Singh - International Journal of Work …, 2021 - inderscienceonline.com
In most of the organisations these days, the HR professionals are trying to find innovative
methods to meet the employee's proficiency/skills for specific job requirements due to …

The differential effect of emotional labour on boundary spanners

S MUPARANGI, S SIZIBA… - Journal of Wellbeing …, 2021 - koreascience.kr
Purpose: The study sought to uncover the effect of emotional labour strategies (surface
acting and deep acting) on job satisfaction and emotional exhaustion. The study also …

Impact of Emotional Intelligence on Job Performances with the Mediation Impact of Occupational Stress

W Rajapakshe, ARW Jayaratne - 2021 - cdap.sliit.lk
This study investigates the impact of emotional intelligence on the job performance of the
banking employees in Sri Lanka with the mediation impact of occupational stress. The …