Sustainable competitive advantage in tourism organizations: A strategic model applying service dominant logic and tourism's defining characteristics
NG Evans - Tourism Management Perspectives, 2016 - Elsevier
This paper reviews the tourism, services, and strategic management literatures to produce a
model, which demonstrates conceptually how sustainable competitive advantage might be …
model, which demonstrates conceptually how sustainable competitive advantage might be …
[HTML][HTML] Tourist behaviour: The role of digital marketing and social media
Social media and its applications are a part of daily life in Turkey and the rest of the world. In
2022, about 80.7% of Turkey's population (69.9 million people) spent an average of 8 h daily …
2022, about 80.7% of Turkey's population (69.9 million people) spent an average of 8 h daily …
The impact of hotel attributes, well-being perception, and attitudes on brand loyalty: Examining the moderating role of COVID-19 pandemic
This research sought to investigate the relationships between hotel attributes, well-being
perceptions, attitudes, and brand loyalty in the hotel context considering the COVID-19 …
perceptions, attitudes, and brand loyalty in the hotel context considering the COVID-19 …
Memorable tourism experience at smart tourism destinations: Do travelers' residential tourism clusters matter?
Despite strong evidence from the social ecological model suggesting the influences of the
residential built environment on individuals' behaviors, the effects of travelers' residential …
residential built environment on individuals' behaviors, the effects of travelers' residential …
Tangible and intangible hotel in-room amenities in shaping customer experience and the consequences in the with-corona era
Purpose This study aims to draw on customer experience theory to shed light on how hotel
in-room amenities foster customer experience, which continues to form brand attitude and …
in-room amenities foster customer experience, which continues to form brand attitude and …
Online tourism information and tourist behavior: a structural equation modeling analysis based on a self-administered survey
S Majeed, Z Zhou, C Lu, H Ramkissoon - Frontiers in Psychology, 2020 - frontiersin.org
This study presents the interacting phenomena of perceptions of tourist destination online
content (TDOC) and tourists' behavioral intentions with a mediating role of tourists' …
content (TDOC) and tourists' behavioral intentions with a mediating role of tourists' …
[PDF][PDF] The relationship between marketing mix and customer decision-making over travel agents: An empirical study
Globally, the role of travel agents ii easi gl gai igi po ta ei toda's travel and tourism industry. A
travel industry without travel agents is quite unthinkable as it would result in utter chaos and …
travel industry without travel agents is quite unthinkable as it would result in utter chaos and …
Exploring competitive hotel selection attributes among guests: An importance-performance analysis
This study aimed to explore the hotel selection attributes among local guests in the
competitive hotel industry in Korea and to test the role of these explored attributes in building …
competitive hotel industry in Korea and to test the role of these explored attributes in building …
Effects of destination appeal and tourism infrastructure on rural tourism destination competitiveness and revisit intention: A study in Bario Kelabit Highland
An extensive literature demonstrates that hard dimensions contribute to the growth of
tourism destinations. To remain competitive, these resources are significantly important for …
tourism destinations. To remain competitive, these resources are significantly important for …
Analysis of tangible and intangible hotel service quality components
The issue of service quality is one of the essential areas of marketing theory and practice, as
high quality can lead to customer satisfaction and loyalty, ie successful business results. It is …
high quality can lead to customer satisfaction and loyalty, ie successful business results. It is …