Unresolved conflicts among healthcare professionals can lead to difficult patient care
consequences. This scoping review examines the current healthcare literature that reported …

Background Patient neglect is an issue of increasing public concern in Europe and North
America, yet remains poorly understood. This is the first systematic review on the nature …

Relatively little is known about why some patients are reluctant to engage in a collaborative
discussion with physicians about their choices in health care. To explore this issue further …

Health services internationally struggle to ensure health care is “person-centered”(or
similar). In part, this is because there are many interpretations of “person-centered care”(and …

Quality improvement involves a combined effort among health care staff and stakeholders to
diagnose and treat problems in the health care system. However, health care professionals …

Introduction Patient and public involvement in healthcare planning, service development
and health‐related research has received significant attention. However, evidence about the …

Background Patient participation benefits the patient and is a core concept of patient‐
centred care. Patients believe in their ability to prevent errors; thus, they may play a vital role …

This systematic review identifies the factors that both support and deter patients from being
willing and able to participate actively in reducing clinical errors. Specifically, we add to our …

Policy Points: Health care complaints contain valuable data on quality and safety; however,
there is no reliable method of analysis to unlock their potential. We demonstrate a method to …

Objective Patients' experiences are often treated as health care quality indicators. Our aim
was to identify the range of experiences of health care delivery that matter to patients and to …