Investigating the Impact of resilience, responsiveness, and quality on customer loyalty of MSMEs: Empirical evidence

NA Saad, S Elgazzar, S Mlaker Kac - Sustainability, 2022 - mdpi.com
Due to the importance of the micro, small, and medium-sized enterprises (MSMEs) sector
and the negative implications of COVID-19, which resulted in decreasing resource …

[PDF][PDF] The effect of product quality and perceived price on customer satisfaction and loyalty: Study on halal cosmetic products in Indonesia

AP Surya, A Kurniawan - International Journal of Economics, Business …, 2021 - ijebmr.com
Indonesia is a country with the largest Muslim population in the world, so that Indonesia is
the largest share of the world halal market, including in the cosmetics sector. The high and …

The Effect of Information Technology, Competence, and Commitment to Service Quality and Implication on Customer Satisfaction.

E Nugraha, RM Sari, A Yunan… - International Journal …, 2022 - search.ebscohost.com
The use of information technology to support the various needs and development of
organizations, individuals, and companies will undoubtedly bring something positive. With …

[PDF][PDF] The Effect Of Product Quality And Customer Trust On Customer Satisfaction And Its Implications On Customer Loyalty PT. Bank Aceh Syariah, Jantho Branch …

I Fahmi, S Utami, TM Kesuma - International Journal of Business …, 2021 - ijbmer.org
This research aimed to analyze the effect of product quality (P-Quality) and customer trust (C-
Trust) on customer satisfaction (C-Satisfaction) and its impact on customer loyalty (C …

PENGARUH KUALITAS PELAYANAN, KUALITAS PRODUK, DAN MANAJEMEN HUBUNGAN PELANGGAN TERHADAP LOYALITAS NASABAH BA. NK MUAMALAT …

F Solehatin, K Khusnudin - NISBAH: Jurnal Perbankan Syariah, 2024 - ojs.unida.ac.id
Studi ini dimaksudkan untuk mendalami dampak mutu layanan, mutu produk, dan
manajemen hubungan pelanggan (CRM) terhadap kesetiaan nasabah. Penelitian …

PENGARUH SERVICE QUALITY DAN PRODUCT QUALITY TERHADAP LOYALITAS DAN KEPUASAN KONSUMEN PADA AGROWISATA PULESARI, SLEMAN, DIY

PK Jati, U Chasanah, A Hidayat - Kajian Bisnis Sekolah Tinggi …, 2022 - jurnal.stieww.ac.id
The goal of this research was to discover the impact of product quality and service quality on
loyalty and customer satisfaction. Product quality and service quality are the independent …

Pengaruh kualitas pelayanan, kualitas produk, dan customer relationship management terhadap loyalitas nasabah: Studi pada Bank Muamalat Kota Malang

F Solehatin - 2024 - etheses.uin-malang.ac.id
Diantara lembar-lembar skripsi ini, tidak ada lembar yang paling berarti dan paling indah
kecuali lembar persembahan. Dengan mengucap syukur Alhamdulillah atas izin Allah SWT …

THE INFLUENCE OF PRODUCT QUALITY AND SERVICE QUALITY ON CUSTOMER SATISFACTION IN BANK SINARMAS MEDAN BRANCH

BE Thonora, A Alfonsius - Proceeding National Conference Business …, 2022 - ojs.uph.edu
Product quality and service quality play an essential role in every business, as they will
influence customer satisfaction. Banking industries are one of many industries that keep …