We advance the concept of platformic management, and the ways in which platforms help to structure project-based or “gig” work. We do so knowing that the popular press and a …
MH Jarrahi, W Sutherland - … 2019, Washington, DC, USA, March 31–April …, 2019 - Springer
Data-driven algorithms now enable digital labor platforms to automatically manage transactions between thousands of gig workers and service recipients. Recent research on …
N Yildirim, A Kass, T Tung, C Upton… - Proceedings of the …, 2022 - dl.acm.org
HCI research has explored AI as a design material, suggesting that designers can envision AI's design opportunities to improve UX. Recent research claimed that enterprise …
The explosion in the use of software in important sociotechnical systems has renewed focus on the study of the way technical constructs reflect policies, norms, and human values. This …
JA Kroll - Proceedings of the 2021 ACM Conference on Fairness …, 2021 - dl.acm.org
Accountability is widely understood as a goal for well governed computer systems, and is a sought-after value in many governance contexts. But how can it be achieved? Recent work …
E Kinder, MH Jarrahi, W Sutherland - … of the ACM on Human-Computer …, 2019 - dl.acm.org
The algorithm-based management exercised by digital gig platforms contributes to information and power asymmetries that are pervasive in the gig economy. Although the …
I Munoz, M Dunn, S Sawyer, E Michaels - Proceedings of the ACM on …, 2022 - dl.acm.org
We advance the concept of deconstructed identity to explain how online workers' identities are being reshaped, diminished and controlled by digital labor platforms. We focus on online …
In many creator economy platforms, algorithms significantly impact creators' practices and decisions about their creative expression and monetization. Emerging research suggests …
In this paper, we explore the use of metaphors for people working with artificial intelligence, in particular those that support designers in thinking about the creation of AI systems …