[图书][B] Emotion in interaction

A Peräkylä, ML Sorjonen - 2012 - books.google.com
Page 1 OXFORD STUDIES IN SOCIOLINGUISTICS Emotion in Interaction EDITED BY Anssi
Peräkylä Marja-Leena Sorjonen Page 2 Emotion in Interaction Page 3 OXFORD STUDIES IN …

Recognition and interpretation: Responding to emotional experience in psychotherapy

L Voutilainen, A Peräkylä… - Research on language …, 2010 - Taylor & Francis
Based on conversation analysis (CA) of audio-recorded therapy sessions, the article
explicates practices of responding to the patient's emotional experience in cognitive …

Emotions in action: Telephone‐mediated dispute resolution

A Weatherall, M Stubbe - British Journal of Social Psychology, 2015 - Wiley Online Library
The present study investigated emotions as they were made visible and responded to in a
particular institutional setting. Following discursive psychology the aim was to provide a …

Teacher self-talk: Interactional resource for managing instruction and eliciting empathy

JK Hall, T Smotrova - Journal of pragmatics, 2013 - Elsevier
This study reveals the significant role of teacher self-talk in managing classroom interaction
during unplanned moments of instruction and in building affective teacher–student …

[PDF][PDF] Defensive mechanisms: I-mean-prefaced utterances in complaint and other conversational sequences

DW Maynard - Conversational repair and human understanding, 2013 - researchgate.net
Defense mechanisms, in Sigmund Freud's (1915 [1961]: 126–127; 1926 [1961]: 163–164)
famous approach, are the means by which an ego handles its motive forces or instincts …

[HTML][HTML] How and when do patients request life-expectancy estimates? Evidence from hospice medical consultations and insights for practice

M Pino, R Parry - Patient Education and Counseling, 2019 - Elsevier
Objective To break new ground by directly examining how patients seek life-expectancy
estimates, and how doctors support them in doing so. Methods Conversation analytic …

[图书][B] The development of L2 interactional competence: A multimodal study of complaining in French interactions

S Marian - 2023 - library.oapen.org
This book presents unique insights into the development of L2 interactional competence
through the lens of complaining, demonstrating how a closer study of complaining as a …

Telling a supervisor about experiences of gendered dismissal: Problems of documentation, tellability, and failed authority

M Stevanovic, A Olakivi, H Nevalainen… - Gender, Work & …, 2024 - Wiley Online Library
Difficulties of documentation characterize many problematic experiences of social
interaction. Here, we study such difficulties by analyzing a case in which an employee tells …

[HTML][HTML] The turn-by-turn unfolding of “dialogue”: Examining participants' orientations to moments of transformative engagement

L van Burgsteden, H te Molder, G Raymond - Language & Communication, 2022 - Elsevier
A central aim of experts, officials, and citizens meeting in the context of policymaking is to
organize their encounters in ways that enable them to learn about the other's perspectives …

The interactional work of suppressing complaints in customer service encounters

H Kevoe-Feldman - Journal of Pragmatics, 2018 - Elsevier
The analysis in this paper draws from customer service calls to an electronic repair facility
and systematically examines the interactional dynamics between customers and service …