To navigate the unchartered terrain that has resulted from the pandemic, there is a palpable need for hotels to re-assess current business practices, and quickly devise new and …
During the novel coronavirus (COVID-19) pandemic, some hotels have engaged in corporate social responsibility (CSR) activities to help overcome the crisis. Given that most …
Big data analytics (BDA) has emerged as a significant area of research for both researchers and practitioners in the retail industry, indicating the importance and influence of solving …
Studies focus on the process of business model innovation as performed by start-up firms, while incumbent industrial firms' attempts to innovate their business models often fail, being …
Purpose This study aims to explore the influence of different types of cleanliness information provided on the Airbnb platform (hosts' sanitation labels, Airbnb cleaning protocol and …
To maximize their revenues and protect their market share against traditional competitors (eg formal lodging businesses) and disruptive business models (eg Airbnb), the lodging …
Airbnb's disruptive impacts on tourism destinations have been well acknowledged but systematic examination is still lacking. This study investigates these impacts on host …
Our research applies a service, feature‐oriented approach to deeply explore the subjective experiences shared publicly by Airbnb guests in their reviews. Our processed data set …
The leadership roles of green hotels are essential for sustainable development because of their contribution to reducing carbon emission, supplying safe food, and managing water …