Purpose This study presents a systematic literature review (SLR) of the interdisciplinary
literature on drones in last-mile delivery (LMD) to extrapolate pertinent insights from and into …

In recent years, many cities throughout the world are facing the impact of last-mile logistics
and the resulting rise in urban traffic and pollution. Effects on the environment have been …

The use of autonomous delivery robots (ADRs) in last-mile delivery, as an emerging
innovation, could have drastic implications for businesses and customers. This study adapts …

The technological innovation has gradually turned UAV delivery services in urban areas into
a reality. As crucial stakeholders, urban residents have a growing demand for goods …

ABSTRACT Using Technology Acceptance Model, Theory of Planned Behavior, and Privacy
Calculus as theoretical frameworks, this study examined environmental and public …

The logistics and delivery industry is undergoing a technology-driven transformation, with
robotics, drones, and autonomous vehicles expected to play a key role in meeting the …

Many online businesses strive to optimize last-mile delivery cost by implementing delivery
modes aimed at cutting costs through automation or collaboration. Convincing consumers to …

Last-mile deliveries using drones and robots have recently emerged as alternatives to
deliveries using conventional trucks. Because of the newness of the topic, there has been no …

As a consequence of commoditization, mobility is moving from a product (ie, traditional
modes and vehicles), to a service (ie, Mobility as a Service, MaaS); MaaS is the current state …

The growth of e-commerce and omnichannel retailing has led to significant changes in
urban logistics deliveries. In addition to the traditional delivery channels, new solutions have …