Computational politeness in natural language processing: A survey

P Priya, M Firdaus, A Ekbal - ACM Computing Surveys, 2024 - dl.acm.org
Computational approach to politeness is the task of automatically predicting and/or
generating politeness in text. This is a pivotal task for conversational analysis, given the …

Knowledge planning in large language models for domain-aligned counseling summarization

A Srivastava, S Joshi, T Chakraborty… - arXiv preprint arXiv …, 2024 - arxiv.org
In mental health counseling, condensing dialogues into concise and relevant summaries
(aka counseling notes) holds pivotal significance. Large Language Models (LLMs) exhibit …

Affective Computing for Social Good Applications: Current Advances, Gaps and Opportunities in Conversational Setting

P Priya, M Firdaus, GV Singh, A Ekbal - European Conference on …, 2024 - Springer
Affective computing involves examining and advancing systems and devices capable of
identifying, comprehending, processing, and emulating human emotions, sentiment …

On the Way to Gentle AI Counselor: Politeness Cause Elicitation and Intensity Tagging in Code-mixed Hinglish Conversations for Social Good

P Priya, G Singh, M Firdaus, J Agrawal… - Findings of the …, 2024 - aclanthology.org
Politeness is a multifaceted concept influenced by individual perceptions of what is
considered polite or impolite. With this objective, we introduce a novel task-Politeness …

Extractive Medical Entity Disambiguation with Memory Mechanism and Memorized Entity Information

G Zhang, X Peng, T Shen, G Long, J Si… - Findings of the …, 2024 - aclanthology.org
Medical entity disambiguation (MED) aims to ground medical mentions in text with
ontological entities in knowledge bases (KBs). A notable challenge of MED is the long …

MedLogic-AQA: Enhancing Medical Question Answering with Abstractive Models Focusing on Logical Structures

A Zafar, K Mishra, A Ekbal - arXiv preprint arXiv:2410.15463, 2024 - arxiv.org
In Medical question-answering (QA) tasks, the need for effective systems is pivotal in
delivering accurate responses to intricate medical queries. However, existing approaches …

[PDF][PDF] Mixing it up: Inducing empathy and politeness using multiple behaviour-aware generators for conversational systems

M Firdaus, P Priya, A Ekbal - Findings of the Association for …, 2023 - aclanthology.org
Politeness is a key component that can assist in building a strong customer-agent
relationship. With the ongoing increase in customer-care systems, it is crucial to have …

Knowledge-enhanced Response Generation in Dialogue Systems: Current Advancements and Emerging Horizons

P Priya, D Varshney, M Firdaus… - Proceedings of the 2024 …, 2024 - aclanthology.org
This tutorial provides an in-depth exploration of Knowledge-enhanced Dialogue Systems
(KEDS), diving into their foundational aspects, methodologies, advantages, and practical …

[PDF][PDF] From Theory to Practice: Recent Advances and Future Prospects in Computational Politeness in Natural Language Processing

P Priya, M Firdaus, A Ekbal - 2018 - cods-comad-computational …
The computational approach to politeness involves the automatic prediction and generation
of politeness in text, a crucial task for conversational analysis due to the pervasiveness and …