Meet your favorite character: Open-domain chatbot mimicking fictional characters with only a few utterances

S Han, B Kim, JY Yoo, S Seo, S Kim, E Erdenee… - arXiv preprint arXiv …, 2022 - arxiv.org
In this paper, we consider mimicking fictional characters as a promising direction for building
engaging conversation models. To this end, we present a new practical task where only a …

Measuring and improving semantic diversity of dialogue generation

S Han, B Kim, B Chang - arXiv preprint arXiv:2210.05725, 2022 - arxiv.org
Response diversity has become an important criterion for evaluating the quality of open-
domain dialogue generation models. However, current evaluation metrics for response …

SME-in-the-loop: Interaction Preferences when Supervising Bots in Human-AI Communities

Z Ashktorab, M Desmond, JM Johnson, Q Pan… - Proceedings of the …, 2023 - dl.acm.org
Subject matter experts play an important role in customer support communities by
responding to user queries. Some communities have adopted chatbots in addition to SMEs …