A better understanding of how groupware systems have been evaluated in the past can help
to frame the discussion of what methods and techniques should be considered for future …

We take a new, scenario-based look at evaluation in information visualization. Our seven
scenarios, evaluating visual data analysis and reasoning, evaluating user performance …

People all over the world are regularly affected by disasters and emergencies. Besides
official emergency services, ordinary citizens are getting increasingly involved in crisis …

Fieldwork for Design looks at why ethnographic approaches have been turned to in the
design of computing devices for the workplace, for the home and elsewhere. It presents a …

Ethnography is now a fundamental feature of design practice, taught in universities
worldwide and practiced widely in commerce. Despite its rise to prominence a great many …

The research field of crisis informatics examines, amongst others, the potentials and barriers
of social media use during conflicts and crises. Social media allow emergency services to …

Evaluating distributed CSCW applications is a difficult endeavor. Frameworks and
methodologies for structuring this type of evaluation have become a central concern for …

Designing Collaborative Systems: A Practical Guide to Ethnography introduces a
new'ethnographic'approach that will enable designers to create collaborative and interactive …

The rapid growth and development of the Internet and the resulting growth in interest in
access to network facilities highlight an increasing prominence of computer technology in …

Although emergency services have already recognized the importance of citizen-initiated
activities during disasters, still questions with regard to the coordination of spontaneous …