The internet is empowering the rise of crowd work, gig work, and other forms of on-demand
labor. A large and growing body of scholarship has attempted to predict the socio-technical …

Road congestion, air pollution and sustainability are increasingly important in major cities.
We look to understand how last-mile deliveries in the parcel sector are impacting our roads …

Purpose The alternative arrangements to traditional employment have become a promising
area in the gig economy with the technological advancements dominating every work. The …

Supporting learning in online communities is an important direction for the future of human–
computer interaction as people increasingly leverage social technologies to support …

The emergence of the gig economy and its rapid growth was anticipated to play a big part in
its economy. Despite the enormous benefits, the gig economy business model had also …

Ride-sharing platforms have rapidly spread and disrupted ride hailing markets, resulting in
conflicts between ride-sharing and taxi drivers. Taxi drivers claim that their counterparts …

This dissertation examines how platforms and identity attributes such as gender, race and
occupation mediate individuals' evolving participation and outcomes in online freelancing. I …

Small and medium enterprises (SMEs) play a major role in most economies, particularly in
emerging countries where SMEs contribute up to 60% of total employment and up to 40% of …

The self-determination theory (SDT) is a macro theory of human motivation and personality
that focuses on people's innate psychological needs and their desires for growth and …

This dissertation examines the emergence of the gig economy under the impact of
digitalisation, focusing on one alternative form of work–freelancing. Over the past two …