This study aims to examine the relationships among experience quality, hotel image, perceived value, and customer loyalty in the area of Indonesia boutique hotel industry …
R Hussain, G Sullivan Mort - Journal of Nonprofit & Public Sector …, 2024 - Taylor & Francis
Dubai's tourism popularity and growing economy have resulted in transportation congestion and negative impacts on business and the environment. This study proposed customer …
Perlambatan ekonomi beberapa tahun belakangan menurunkan kinerja industri perbankan Bali. Kontrasnya, persaingan justru semakin ketat dengan bertambahnya jumlah bank yang …
N Kamil, R Rusli, N Erlyani - Jurnal Kognisia, 2020 - ppjp.ulm.ac.id
Penelitian ini bertujuan untuk mengetahui hubungan antar kepuasan pelanggan dengan loyalitas pelanggan jasa go jek Banjarbaru. Teknik pengambilan sampel pada penelitian ini …
A Firdaus, HK Amalia - International Journal of Islamic …, 2024 - e-journal.uingusdur.ac.id
Islamic banks need to develop strategies to increase customer loyalty. It prevents customers from switching to other banks and ensures business survival. This is especially true for …
This study aims to develop the dimension of SERVQUAL structure and analyze its influence on satisfaction and loyalty of cooperative members. The method used is a mix method …
F Rohman - MIX: Jurnal Ilmiah Manajemen, 2021 - core.ac.uk
Industri pariwisata dan perhotelan merupakan kelompok industri yang bergerak pada sektor jasa. Industri-industri ini menawarkan jasa sebagai nilai produk utama. Paradigma service …
This paper seeks to explore a model of banking service orientation in strategic human resource management and system dynamic perspective, theoretically. As a scientific effort to …