This paper is the result of a nationwide study of polling place dynamics in the 2016
presidential election. Research teams, recruited from local colleges and universities and …

This pilot study represents the first systematic attempt to determine how common lines are
on Election Day, at what times of day lines are most likely to form, what are the bottlenecks in …

The 2020 general election occurred while many parts of the nation were under emergency
orders related to the COVID-19 pandemic. This led to new requirements and considerations …

We review evidence that long lines waiting to vote in the 2012 presidential election were
costly and disproportionately appeared in certain regions of the country, in cities, and among …

Providing equal access to public service resources is a fundamental goal of democratic
societies. Growing research interest in public services (eg, health care, humanitarian relief …

The amount of time that voters wait in line while casting their ballots has been a matter of
consternation in electorates across the world and a subject of ongoing academic research in …

The Supreme Court ruling on Shelby County v. Holder, 570 US 529 (2013) provided states
and local jurisdictions with increased discretion when operating elections. Since this …

In democracies, elections in which voters elect their leaders and hold them accountable are
the most important part of the democratic process. This study is about the people who work …

For decades, voting-by-mail and the use of ballot drop boxes has substantially grown within
the USA, and in response, many USA election officials have added drop boxes to their …

We apply service‐operations‐management concepts to improve the efficiency and equity of
voting systems. Recent elections in the United States and elsewhere have been plagued by …