This study examined customers' green reviews on TripAdvisor and identified
environmentally friendly themes and concepts. The differences among the 10 countries in …

The study aims to contribute to tourism literature and the Norwegian hospitality industry by
integrating and mapping guests' green hotel experiences. Hence, the study deploys mix …

In light of travelers' growing preference for sustainable hotel accommodation, this study
investigated the relative importance of green certification labels/badges in online hotel …

Through online customer reviews of hotels, this study examines the link between time and
customer satisfaction. We categorize the factors into different types, indicating that …

Purpose Managing the customer experience is critical for hospitality businesses because
business viability can depend on the delivery of valued guest experiences. The industry …

Previous researchers have found a trade-off between the implementation of proactive
environmental strategies and company performance. But far less is known about the role of …

This study investigates the strategic effects of innovation norms—opportunity awareness and
creative environment—to execute better innovative energy use and obtain better hotel …

基于百度指数数据, 运用指数测度, 空间地理分析, 回归模型和地理探测器, 对2011—2019
年中国大陆26 个代表性滑雪场网络关注度的时空演变特征及影响因素进行分析. 结果表明:(1) …

Previous studies suggest there are financial benefits of environmentally friendly business
practices. However, a firm's decision to adopt green initiatives is endogenous. This study …

Based on the Baidu index data, the spatio-temporal evolution characteristics and influencing
factors of the 26 representative ski resorts in the Chinese mainland were analyzed by using …