Consumers' perception on artificial intelligence applications in marketing communication

H Chen, S Chan-Olmsted, J Kim… - … Market Research: An …, 2021 - emerald.com
Consumers’ perception on artificial intelligence applications in marketing communication |
Emerald Insight Books and journals Case studies Expert Briefings Open Access Publish with …

An integrated theory for chatbot use in air travel: questionnaire development and validation

H Trapero, J Ilao, R Lacaza - 2020 IEEE region 10 conference …, 2020 - ieeexplore.ieee.org
Airline industry is a major global leader in aviation which has made the world an alluring
smaller place with an enormous level of mobility and accessibility. It even provides service to …

Assessing the impact of using chatbot technology on the passenger experience at EgyptAir

A Rady, HA Wahab - Minia Journal of Tourism and Hospitality …, 2023 - journals.ekb.eg
As passengers engage with airline chatbots, useful information about their preferences,
actions, and worries is gathered. Airlines can use this information to make well-informed …

AI in Marketing: Literature Review on Focus Areas and Issues.

P Bhatnagar, A Tadiparthi - International Journal of Applied …, 2023 - search.ebscohost.com
This research identifies the current state of research on the role of Artificial Intelligence (AI)
in marketing. Here we adopted a systematic literature review of 140 papers published in …