Diversity training: Where are we, and where should we be heading? A systematic literature review

P Thakur, C Khoo, WYK Pyar - Tourism Recreation Research, 2023 - Taylor & Francis
Diversity training has gained momentum over the years across industries to reduce turnover,
increase revenue, and enhance the hospitable environment of the workplace, among other …

Influence of perceived environmental knowledge and environmental concern on customers' green hotel visit intention: mediating role of green trust

N Sultana, S Amin, A Islam - Asia-Pacific Journal of Business …, 2022 - emerald.com
Purpose The purpose of this study is twofold. First, it aims to examine the influence of
customers' green considerations in the form of perceived green knowledge and …

Who will be your next customer: A machine learning approach to customer return visits in airline services

S Hwang, J Kim, E Park, SJ Kwon - Journal of Business Research, 2020 - Elsevier
Returning customer rates are a primary determinant of the success of a service; thus, both
the motivations for and hindrances to return visits from customers are extensively …

How product design affects repurchase intention, eWOM, and museum visit intention: museum mystery boxes in China

F Lin, K Ryu - Journal of Travel & Tourism Marketing, 2023 - Taylor & Francis
Using partial least squares-structural equation modeling and Hayes PROCESS Macros, this
study posits that product design triggers product loyalty and museum visit intention. The …

Determinants of E-WOM and Intention to Revisit Beach in Yogyakarta Indonesia Post-pandemic Through Visitor Satisfaction

A Apriani, D Meliantari, WD Febrian… - KnE Social …, 2023 - knepublishing.com
Efforts to promote beach destinations through online media certainly encourage many
tourists to visit currently viral destinations on social media. This study aims to determine the …

Predicting post-COVID-19 tourist's loyalty: will they come back and recommend?

CA Mimaki, GS Darma… - … Journal of Tourism …, 2022 - inderscienceonline.com
The study proposed a modified theory of planned behaviour (TPB) model and expanding it
with crucial factors in the tourism management area including push-pull motivation …

[HTML][HTML] A comprehensive methodology for assessing outdoor thermal comfort in touristic city of Porto (Portugal)

HS Lopes, PC Remoaldo, V Ribeiro, J Martín-Vide - Urban Climate, 2022 - Elsevier
Urban tourism's impact on intra-urban temperature differences and the latter's influence on
thermal comfort in public space, in a context of climate change, is still not clear. When it …

Do European tourists intend to revisit the same countries? Effect of satisfaction in European Union destinations

P Stumpf, V Vojtko, P Janecek - Scandinavian Journal of …, 2020 - Taylor & Francis
ABSTRACT A high level of tourist satisfaction is one of the most common goals of
sustainable tourist destinations. The general assumption is that a higher level of tourist …

Tourists' perceived value and behavioral intentions based on the choice attributes of wellness tourism

M Kim, H Moon, Y Joo, Y Yoon - International Journal of …, 2024 - Wiley Online Library
This study was carried out to examine the wellness that tourists wanted to fulfill through
wellness tourism and identify the relationship between tourists' perceived value and their …

Tourists satisfaction in destination selection determinants and revisit intentions; perspectives from Ghana

SM Braimah, ENA Solomon, RE Hinson - Cogent Social Sciences, 2024 - Taylor & Francis
This paper aimed to investigate destination selection determinants and revisit intentions of
international leisure tourists to southern Ghana. It tested the direct paths between …