[HTML][HTML] Creating public value through smart technologies and strategies: From digital services to artificial intelligence and beyond

JI Criado, JR Gil-Garcia - International Journal of Public Sector …, 2019 - emerald.com
Purpose The purpose of this paper is to introduce the special issue about generation of
public value through smart technologies and strategies. The key argument is that smart …

[HTML][HTML] The fate of accounting for public governance development

G Grossi, D Argento - Accounting, Auditing & Accountability Journal, 2022 - emerald.com
Purpose The purpose of this paper is to explain how public sector accounting has changed
and is changing due to public governance development. Design/methodology/approach …

[HTML][HTML] Defining digital transformation: Results from expert interviews

I Mergel, N Edelmann, N Haug - Government information quarterly, 2019 - Elsevier
Digital transformation approaches outside the public sector are changing citizens'
expectations of governments' ability to deliver high-value, real-time digital services. In …

[HTML][HTML] Digital transformation and knowledge management in the public sector

A Alvarenga, F Matos, R Godina, J CO Matias - Sustainability, 2020 - mdpi.com
Digitizing public services is, at the moment, an essential necessity for numerous
governments around the world. An improved government through digitization will not only …

Implementing AI in the public sector

I Mergel, H Dickinson, J Stenvall… - Public Management …, 2024 - Taylor & Francis
Artificial Intelligence (AI) has advanced as one of the most prominent technological
innovations to push the conversation about the digital transformation of the public sector …

[HTML][HTML] Vision and reality of e-government for governance improvement: Evidence from global cross-country panel data

Q Zou, Z Mao, R Yan, S Liu, Z Duan - Technological Forecasting and Social …, 2023 - Elsevier
Leveraging e-government development to improve all aspects of governance has become a
shared vision of governments in the digital age. However, the internal mechanism for e …

Artificial discretion as a tool of governance: a framework for understanding the impact of artificial intelligence on public administration

MM Young, JB Bullock, JD Lecy - Perspectives on Public …, 2019 - academic.oup.com
Public administration research has documented a shift in the locus of discretion away from
street-level bureaucrats to “systems-level bureaucracies” as a result of new information …

Public administration, public leadership and the construction of public value in the age of the algorithm and 'big data'

L Andrews - Public administration, 2019 - Wiley Online Library
Public administration scholarship has to a significant degree neglected technological
change. The age of the algorithm and 'big data'is throwing up new challenges for public …

Digitally-induced change in the public sector: a systematic review and research agenda

N Haug, S Dan, I Mergel - Public Management Review, 2024 - Taylor & Francis
Digital transformation has become a buzzword that is permeating multiple fields, including
public administration and management. However, it is unclear what is transformational and …

Digital government units: what are they, and what do they mean for digital era public management renewal?

A Clarke - International Public Management Journal, 2020 - Taylor & Francis
Abstract From 2011 onward, Digital Government Units (DGUs) have quickly emerged as a
preferred solution for tackling the over-cost and under-performing digital services and …