Method and apparatus for customizing conversation agents based on user characteristics using a relevance score for automatic statements, and a response prediction …

J Shen, O Brdiczka - US Patent 9,177,318, 2015 - Google Patents
A conversation-simulating system facilitates simulating an intelligent conversation with a
human user. During operation, the system can receive a user-statement from the user during …

Customer journey management engine

AC Briancon, JJ Belanger, JC Stojanov… - US Patent …, 2021 - Google Patents
Provided is a process, including: obtaining a first training dataset, training a first machine-
learning model on the first training dataset, obtaining a set of candidate question sequences …

Method and system for predicting personality traits, capabilities and suggested interactions from images of a person

I Wilf, Y Michaeli, S Gilboa, D Gavriel… - US Patent …, 2018 - Google Patents
The invention relates to a method of predicting personality characteristic from images of a
subject person's face, comprising: a) collecting training images of multiple persons for …

Generative text using a personality model

M DeFelice - US Patent 10,437,936, 2019 - Google Patents
A personality model is created for a population and used as an input to a text generation
system. Alternative texts are created based upon the emotional effect of the generated text …

Accessibility detection and resolution

M Broz, SD Clay, JC Sanchez… - US Patent …, 2019 - Google Patents
(57) ABSTRACT A method for generating and presenting accessibility reso lution models to
accessibility problems is provided. The method may include detecting user behavior …

Context dependent application/event activation for people with various cognitive ability levels

J Junqua, GD Sasaki, RH Teixeira, P Morin - US Patent 9,208,661, 2015 - Google Patents
The system includes a computer-readable memory having a data structure configured with
electronic data indicative of the patient's cognitive ability and/or context information relevant …

Monitoring and controlling continuous stochastic processes based on events in time series data

J Belanger, A Briançon, J Stojanov… - US Patent …, 2020 - Google Patents
Provided is process, including: obtaining interaction-event records; determining, based on at
least some of the interaction-event records, sets of event-risk scores, wherein: at least some …

Management of database API schema

M Mayer, A Harren, M Jensen, V Driesen - US Patent 10,789,220, 2020 - Google Patents
Implementations for data migration in a maintenance procedure executed on a software
system include actions of providing a first access schema, through which a first version of an …

Customer-based interaction outcome prediction methods and system

A Stephan, D Brown, C Danson… - US Patent 10,289,967, 2019 - Google Patents
A method for customer-based outcome prediction that includes receiving recordings of
interactions with customers in a customer group, analyzing the recordings of the interactions …

Adapting robot behavior based upon human-robot interaction

DA Florencio, DG Macharet, D Bohus - US Patent 9,956,687, 2018 - Google Patents
Technologies pertaining to human-robot interaction are described herein. The robot
includes a computer-readable memory that comprises a model that, with respect to …