Consumer or Patient Determinants of Hospital Brand Equity—A Systematic Literature Review

H Górska-Warsewicz - … journal of environmental research and public …, 2022 - mdpi.com
The purpose of this study was to analyze consumer or patient determinants of hospital brand
equity (HBE) based on the Preferred Reporting Items for Systematic Reviews and Meta …

Employee loyalty during slowdown of Covid-19: Do satisfaction and trust matter?

IN Aristana, IWE Arsawan… - International Journal of …, 2022 - emerald.com
Purpose This research aims to test employee loyalty in the hotel industry, particularly during
the Covid-19 pandemic. This study examines the relationship between leader support in …

Strengthening the link between organizational culture and employee loyalty: Exploring the mediating effects of employee trust and job satisfaction

PH Hien, TT Tuan - Global Business & Finance Review (GBFR), 2023 - econstor.eu
Purpose: This research investigates the role of employee trust and job satisfaction in the
relationship between organizational culture and employee loyalty. Design/methodology …

Exploring the influence of patient testimonials on healthcare services: a social identity theory perspective

F Araújo, A Brandão, AA Shaikh - European Business Review, 2024 - emerald.com
Purpose This study aims to explore and understand the role of word-of-mouth (WOM),
including electronic WOM (e-WOM), in healthcare services through social identity theory …

Understanding online retail brand equity: a cross-cultural perspective

P Farías, M Reyes, J Pelaez - Journal of Services Marketing, 2023 - emerald.com
Purpose This study aims to assess how department store websites can add online retail
brand equity. A quick, relatively easy and low-cost diagnostic tool for stakeholders (eg …

Unveiling the Influence of Empowerment Leadership on Employee Loyalty: the Mediating Role of Employee Trust and Job Satisfaction

HH Pham - Journal of Applied Research in Technology & …, 2024 - polipapers.upv.es
This study examines the influence of empowerment leadership on employee loyalty under
the mediating roles of employee trust and job satisfaction among medical staff at the private …

Strengthening Lebanese health care: exploring the impact of organizational culture on employee loyalty through trust and job satisfaction

J Chaanine - Leadership in Health Services, 2025 - emerald.com
Purpose This study aims to examine the relationships between organizational culture,
employee loyalty, trust and job satisfaction within the Lebanese health-care sector. It …

Is hospital service quality relevant during COVID-19 pandemic?

S Coutinho, CV Prasad - Journal of Health Management, 2022 - journals.sagepub.com
The study captures hospital service quality expectations during the COVID-19 crisis and
compares the same before the onset of COVID-19. The study also highlights which …

Gap theory based performance analysis: A case study of an Indian hostel building with passive architectural character

VK Valiyappurakkal - Journal of Building Engineering, 2021 - Elsevier
Meeting diversified expectations of users is a constant challenge. Only limited studies
examine the perception as expectation and satisfaction of hostel building indoor …

[HTML][HTML] Hospital Customer Competition Issues are being addressed through Confirmation Factor Analysis on Experiential Marketing, Brand Trust, and Loyalty

T Hariyanti, N Fitriasari… - The Open Public …, 2024 - openpublichealthjournal.com
Materials and Methods This research was quantitative research with a survey approach to
outpatients with a sample size of n= 255 patients according to Lemeshow (1997) …