Business process management (BPM), business process reengineering (BPR), and
business process innovation (BPI) have been the primary strategies adopted by several …

This paper provides a holistic view of the Business Process Re‐engineering (BPR)
implementation process. It reviews the literature relating to the hard and soft factors that …

Purpose This paper aims to investigate the impact of business process reengineering on
organizational performance in the Malaysian electronics manufacturing industry during the …

Artificial intelligence (AI) is of great interest to researchers and practitioners as a means of
achieving the necessary progress in the pharmaceutical industry. However, the role of AI …

Although business process management ('BPM') is a popular concept, it has not yet been
properly theoretically grounded. This leads to problems in identifying both generic and case …

This paper studies the role of business process management in creating a higher business
process orientation. The purpose is to analyze previously suggested practices to identify …

The purpose of this paper is to help demystify the confusion on Business Process
Reengineering (BPR). This is achieved through a review of the literature covering the period …

Strategies for Growth in SMEs explores for the first time the role of information and
information systems (IS) concepts in small and medium-sized enterprises (SMEs). Most IS …

Business process re‐engineering (BPR) was first introduced in 1990 byHammer and
Davenport and Short. In these articles, the authors outlined anew approach to the …

Purpose Significant numbers of business process management (BPM) projects fail. Their
failure is attributed toward many factors. Among them, low quality of BPM is one reason …