Purpose Conversational agents (chatbots, avatars and robots) are increasingly substituting human employees in service encounters. Their presence offers many potential benefits, but …
Anthropomorphism is a phenomenon that describes the human tendency to see human-like shapes in the environment. It has considerable consequences for people's choices and …
In order to introduce social robots successfully, we must first understand the underlying reasons whereupon potential users accept these robots to reside within their own homes. An …
M Salem, F Eyssel, K Rohlfing, S Kopp… - International Journal of …, 2013 - Springer
Previous work has shown that non-verbal behaviors affect anthropomorphic inferences about artificial communicators such as virtual agents or social robots. In an experiment with …
The use of natural language interfaces in the field of human-computer interaction (HCI) is undergoing intense study through dedicated scientific and industrial research. The latest …
The automotive industry has presented a variety of external human-machine interfaces (eHMIs) for automated vehicles (AVs). However, there appears to be no consensus on which …
Research demonstrated that humans are able to interpret humanlike (affective) nonverbal behavior (HNB) in artificial entities (eg Beck et al., in: Proceedings of the 19th IEEE …
In an experiment, we tested whether the gender typicality of a human–robot interaction (HRI) task would affect the users' performance during HRI and the users' evaluation, acceptance …
Anthropomorphism, the attribution of humanlike characteristics to nonhuman entities, may be resulting from a dual process: first, a fast and intuitive (Type 1) process permits to quickly …