Mental state attribution to robots: A systematic review of conceptions, methods, and findings

S Thellman, M De Graaf, T Ziemke - ACM Transactions on Human-Robot …, 2022 - dl.acm.org
The topic of mental state attribution to robots has been approached by researchers from a
variety of disciplines, including psychology, neuroscience, computer science, and …

Human-like communication in conversational agents: a literature review and research agenda

MME Van Pinxteren, M Pluymaekers… - Journal of Service …, 2020 - emerald.com
Purpose Conversational agents (chatbots, avatars and robots) are increasingly substituting
human employees in service encounters. Their presence offers many potential benefits, but …

Anthropomorphism: opportunities and challenges in human–robot interaction

J Złotowski, D Proudfoot, K Yogeeswaran… - International journal of …, 2015 - Springer
Anthropomorphism is a phenomenon that describes the human tendency to see human-like
shapes in the environment. It has considerable consequences for people's choices and …

Exploring influencing variables for the acceptance of social robots

MMA De Graaf, SB Allouch - Robotics and autonomous systems, 2013 - Elsevier
In order to introduce social robots successfully, we must first understand the underlying
reasons whereupon potential users accept these robots to reside within their own homes. An …

To err is human (-like): Effects of robot gesture on perceived anthropomorphism and likability

M Salem, F Eyssel, K Rohlfing, S Kopp… - International Journal of …, 2013 - Springer
Previous work has shown that non-verbal behaviors affect anthropomorphic inferences
about artificial communicators such as virtual agents or social robots. In an experiment with …

Software-based dialogue systems: survey, taxonomy, and challenges

Q Motger, X Franch, J Marco - ACM Computing Surveys, 2022 - dl.acm.org
The use of natural language interfaces in the field of human-computer interaction (HCI) is
undergoing intense study through dedicated scientific and industrial research. The latest …

Survey on eHMI concepts: The effect of text, color, and perspective

P Bazilinskyy, D Dodou, J De Winter - Transportation research part F: traffic …, 2019 - Elsevier
The automotive industry has presented a variety of external human-machine interfaces
(eHMIs) for automated vehicles (AVs). However, there appears to be no consensus on which …

The effects of humanlike and robot-specific affective nonverbal behavior on perception, emotion, and behavior

AM Rosenthal-von der Pütten, NC Krämer… - International Journal of …, 2018 - Springer
Research demonstrated that humans are able to interpret humanlike (affective) nonverbal
behavior (HNB) in artificial entities (eg Beck et al., in: Proceedings of the 19th IEEE …

Keep an eye on the task! How gender typicality of tasks influence human–robot interactions

D Kuchenbrandt, M Häring, J Eichberg, F Eyssel… - International Journal of …, 2014 - Springer
In an experiment, we tested whether the gender typicality of a human–robot interaction (HRI)
task would affect the users' performance during HRI and the users' evaluation, acceptance …

Model of dual anthropomorphism: the relationship between the media equation effect and implicit anthropomorphism

J Złotowski, H Sumioka, F Eyssel, S Nishio… - International Journal of …, 2018 - Springer
Anthropomorphism, the attribution of humanlike characteristics to nonhuman entities, may
be resulting from a dual process: first, a fast and intuitive (Type 1) process permits to quickly …