The transport sector presents contentious issues with respect to sustainable development,
particularly regarding the use of private motorised vehicles in urban areas. Public transport …

The pricing of public transportation services is a complex task that authorities deal with
because many criteria should be considered while deciding on the pricing system. Some …

This paper contains a literature review of quality of public transport service. The study
classified 85 articles published 2005–2015, based on regional context, date of publication …

The evaluation method consisting of partial least square (PLS) and structural equation
model (SEM) is proposed to measure public transport passenger satisfaction as it …

Increasing public transport ridership while providing a service that better caters to individual
travelers poses an important goal and challenge for society, particularly public transport …

The effects of high passenger density at bus stops, at rail stations, inside buses and trains
are diverse. This paper examines the multiple dimensions of passenger crowding related to …

The main purpose of this paper is to assess and gain a deeper understanding of the role of
service quality in sustainable mobility. Specifically, the study aims to understand user …

Positive emotions have long-lasting benefits for human development. Understanding the
connections between daily travel behavior and emotional well-being will not only help …

Service quality in public transport is proposed as a key determinant of perceived
accessibility, the ease to live the life one wants with the help of the transport system, as low …

Encouraging public transport use implies the need to make it attractive to commuters
through regular service quality evaluation and modification. Understanding user …