A Systematic Review of Social Robots in Shopping Environments
MU Khan, Z Erden - International Journal of Human–Computer …, 2024 - Taylor & Francis
Social robots, driven by cutting-edge technologies are designed to cater to various societal
needs, facilitating complex human interactions involving multiple users and stakeholders …
needs, facilitating complex human interactions involving multiple users and stakeholders …
The Impact of Consumer Socioeconomic Status on Their Preferences for Human Versus Robot Service Agents in Luxury Shopping Contexts
Service industries are increasingly utilizing service robots to substitute or collaborate with
human service providers. Extant literature mainly focuses on studying the usability of service …
human service providers. Extant literature mainly focuses on studying the usability of service …
Pokalbių robotų antropomorfizmo poveikis vartotojų atsakui neigiamos patirties situacijose
P Balniūtė - 2024 - epubl.ktu.edu
Abstract [eng] Although chatbot anthropomorphism and its impact on consumer response
has recently received a lot of attention from researchers, there is no consensus in the …
has recently received a lot of attention from researchers, there is no consensus in the …