University cities record large numbers of daily trips to campuses, resulting in significant
impacts on urban traffic. Public transport services are crucial for meeting this demand …

The work aimed at proposing a decision support interdisciplinary model for the assessment
of the quality of public transport based on the multi-criteria approach. A case study was …

The paper is focused on the issue of assessing the quality of transport connectivity on a
predesignated transport network in regular public passenger transport at a regional scale …

There is an obvious trade-off between information obtained from passenger surveys and
cost and time investment. This paper offers a new approach for this problem and its detailed …

Fluctuations in world oil prices and subsidy reduction programs have increased the price of
fuel oil in Indonesia. Such conditions affect the decision on transportation mode choice for …

Paper aims This study aimed to analyze how the satisfaction level of public transport (PT)
users is influenced by their socioeconomic characteristics. Originality The analysis of how …

Double-decker buses are the latest mode of public transportation that is one of the choices
for travelers. Passenger satisfaction is the main thing, so this mode remains an option and …

Collecting data to obtain insights into customer satisfaction with public transport services is
very time-consuming and costly. Many factors such as service frequency, reliability and …

According to the Transport White Paper (European Commission, 2001), mobility is very
important for the internal market and the quality of life of people. Parameters, such as …

Public transport services are going through transition phase across the globe due to
changes in the market dynamics and growing expectation of commuters. As ticketing …