Analysing app reviews for software engineering: a systematic literature review

J Dąbrowski, E Letier, A Perini, A Susi - Empirical Software Engineering, 2022 - Springer
App reviews found in app stores can provide critically valuable information to help software
engineers understand user requirements and to design, debug, and evolve software …

Short text topic modelling approaches in the context of big data: taxonomy, survey, and analysis

BAH Murshed, S Mallappa, J Abawajy… - Artificial Intelligence …, 2023 - Springer
Social media platforms such as (Twitter, Facebook, and Weibo) are being increasingly
embraced by individuals, groups, and organizations as a valuable source of information …

“Leagile” software development: An experience report analysis of the application of lean approaches in agile software development

X Wang, K Conboy, O Cawley - Journal of Systems and Software, 2012 - Elsevier
In recent years there has been a noticeable shift in attention from those who use agile
software development toward lean software development, often labelled as a shift “from …

Requirement analysis and service optimization of multiple category fresh products in online retailing using importance-Kano analysis

D Zhang, Z Shen, Y Li - Journal of Retailing and Consumer Services, 2023 - Elsevier
Online fresh retailing enriches people's shopping choices and provides convenience to
reduce the risk of infection during the pandemic. Online reviews contain consumers' …

A large-scale exploratory study of android sports apps in the google play store

B Chembakottu, H Li, F Khomh - Information and Software Technology, 2023 - Elsevier
Context Prior studies on mobile app analysis often analyze apps across different categories
or focus on a small set of apps within a category. These studies either provide general …

How to effectively mine app reviews concerning software ecosystem? A survey of review characteristics

XH Wang, T Zhang, YS Tan, W Shang, Y Li - Journal of Systems and …, 2024 - Elsevier
App reviews in app stores offer valuable insights into many activities in the software
ecosystem, eg, software development, app marketing, security. As app reviews are known to …

Modelling customer requirement for mobile games based on online reviews using BW-CNN and S-Kano models

Y Liu, TH You, J Zou, BB Cao - Expert Systems with Applications, 2024 - Elsevier
In the mobile game industry, modelling customer requirements (CRs) is becoming
indispensable for developers before improving games. Online reviews, as a common way of …

Evaluating pre-trained models for user feedback analysis in software engineering: A study on classification of app-reviews

MA Hadi, FH Fard - Empirical Software Engineering, 2023 - Springer
Context Automatic classification of mobile applications users' feedback is studied for
different areas of software engineering. However, supervised classification requires a lot of …

Using consensual biterms from text structures of requirements and code to improve IR-based traceability recovery

H Gao, H Kuang, K Sun, X Ma, A Egyed… - Proceedings of the 37th …, 2022 - dl.acm.org
Traceability approves trace links among software artifacts based on whether two artifacts are
related by system functionalities. The traces are valuable for software development, but are …

Requests classification in the customer service area for software companies using machine learning and natural language processing

MX Arias-Barahona, HB Arteaga-Arteaga… - PeerJ Computer …, 2023 - peerj.com
Artificial intelligence (AI) is one of the components recognized for its potential to transform
the way we live today radically. It makes it possible for machines to learn from experience …