Modeling users' empowerment in e-health systems
In conventional e-health initiatives, customers (patients) are mostly perceived as recipients
of medical care, where they play little roles in the process of health decision making …
of medical care, where they play little roles in the process of health decision making …
Health information systems (HIS): Concept and technology
MN Almunawar, M Anshari - arXiv preprint arXiv:1203.3923, 2012 - arxiv.org
A health information system (HIS) is the intersection of between healthcare's business
process, and information systems to deliver better healthcare services. The nature of …
process, and information systems to deliver better healthcare services. The nature of …
Improving customer service in healthcare with CRM 2.0
MN Almunawar, M Anshari - arXiv preprint arXiv:1204.3685, 2012 - arxiv.org
The Healthcare industry is undergoing a paradigm shift from healthcare institution-centred
care to a citizen-centred care that emphasises on continuity of care from prevention to …
care to a citizen-centred care that emphasises on continuity of care from prevention to …
[PDF][PDF] 协同知识管理研究进展
熊励， 孙友霞 - 科技进步与对策, 2010 - kjjb.org
近年来, 协同知识管理是一个新的, 值得关注的研究方向, 为了加深对协同知识管理的梳理和便于
今后对其进行深入研究, 在试图对国内外协同知识管理相关研究作比较全面分析的基础上 …
今后对其进行深入研究, 在试图对国内外协同知识管理相关研究作比较全面分析的基础上 …
Exploring knowledge management implementation in large-sized service organizations–Saudi Arabia as a case
SM Abukhader - Knowledge Management Research & Practice, 2016 - Taylor & Francis
Whereas there is a growing literature that investigates knowledge management (KM) in
service corporates, yet the overview and understanding of KM in large-sized service …
service corporates, yet the overview and understanding of KM in large-sized service …
Peer learning efficacy analysis on undergraduate software design course
Abstract Knowledge sharing and peer learning are important characteristics for learning
similar engineering topics, especially suitable for the learning in college. Software design is …
similar engineering topics, especially suitable for the learning in college. Software design is …
Knowledge transfer of software tool development for functional requirements analysis
Knowledge transfer is a key function in software development. Software tool development is
an important skills in the software engineering. However, generic teaching courses are hard …
an important skills in the software engineering. However, generic teaching courses are hard …
CRM 2.0 within E-Health Systems: Towards Achieving Health Literacy & Customer Satisfaction
Customer Relationship Management (CRM) within healthcare organization can be viewed
as a strategy to attract new customers and retaining them throughout their entire lifetime of …
as a strategy to attract new customers and retaining them throughout their entire lifetime of …
CMR 2.0 within E-healt Systems
M Anshari, MN Almunawar… - IJID (International Journal …, 2012 - digilib.uin-suka.ac.id
Customer Relationship management (CMR) within healthcare organization can be viewed
as a strategy to attract new customers and retaining them throughout their entire lifetime of …
as a strategy to attract new customers and retaining them throughout their entire lifetime of …
The strategic use of standardized information exchange technology in a university health system
PH Cheng, HS Chen, F Lai, JS Lai - Telemedicine and e-Health, 2010 - liebertpub.com
This article illustrates a Web-based health information system that is comprised of specific
information exchange standards related to health information for healthcare services in …
information exchange standards related to health information for healthcare services in …