This paper provides a comprehensive review of Appointment Scheduling (AS) in healthcare
service while we propose appointment scheduling problems and various applications and …

This study presents a systematic review of the literature on decision support for designing
hospital layouts using spatial network analysis and/or simulation modelling. The review …

A simulation based decision support model was used in the redesign of an emergency
department (ED) with close to 180,000 visits per year. In order to accommodate high patient …

Purpose Increased demand and the pressure to reduce health-care costs have led to longer
waiting time for patients to make appointments and during the day of hospital visits. The …

Human error is a significant and ever-growing problem in the healthcare sector. In this study,
resource allocation problem is considered along with human errors to optimize utilization of …

This research focuses on the stochastic assignment system motivated by outpatient clinics,
especially the physical therapy in rehabilitation service. The aim of this research is to …

Purpose: Process optimization in healthcare using artificial intelligence (AI) is still in its
infancy. In this study, we address the research question “To what extent can an AI-driven …

In highly congested hospitals it may be common for patients to overstay at Intensive Care
Units (ICU) due to blockages and imbalances in capacity. This is inadequate clinically, as …

This paper introduces a Discrete-Event Simulation (DES) tool developed as a parametric
CAD program for validating a program of requirements (PoR) for hospital space planning …

To address prolonged lengths of stay (LOS) in ambulatory care clinics, we analyze the
impact of implementing flexible and dynamic policies for assigning exam rooms to providers …