Suffering in silence: medical error and its impact on health care providers

JJ Robertson, B Long - The Journal of emergency medicine, 2018 - Elsevier
Background All humans are fallible. Because physicians are human, unintentional errors
unfortunately occur. While unintentional medical errors have an impact on patients and their …

Medication errors: an overview for clinicians

CM Wittich, CM Burkle, WL Lanier - Mayo Clinic Proceedings, 2014 - Elsevier
Medication error is an important cause of patient morbidity and mortality, yet it can be a
confusing and underappreciated concept. This article provides a review for practicing …

The emotional impact of medical errors on practicing physicians in the United States and Canada

AD Waterman, J Garbutt, E Hazel, WC Dunagan… - The Joint Commission …, 2007 - Elsevier
Article-at-a-Glance Background Being involved in medical errors can compound the job-
related stress many physicians experience. The impact of errors on physicians was …

Liability claims and costs before and after implementation of a medical error disclosure program

A Kachalia, SR Kaufman, R Boothman… - Annals of internal …, 2010 - acpjournals.org
Background: Since 2001, the University of Michigan Health System (UMHS) has fully
disclosed and offered compensation to patients for medical errors. Objective: To compare …

[图书][B] Human sigma: Managing the employee-customer encounter

JH Fleming, J Asplund - 2007 - books.google.com
Six Sigma changed the face of manufacturing quality. Now, HumanSigma is poised to do the
same for sales and services. Human Sigma offers an innovative research-based approach …

Disclosing harmful medical errors to patients

TH Gallagher, D Studdert… - New England Journal of …, 2007 - Mass Medical Soc
Historically, fear of malpractice litigation made clinicians cautious about informing patients
when they made mistakes in their care. This article reviews recent efforts by regulators …

Interventions for improving patients' trust in doctors and groups of doctors

A Rolfe, L Cash‐Gibson, J Car… - Cochrane Database …, 2014 - cochranelibrary.com
Background Trust is a fundamental component of the patient‐doctor relationship and is
associated with increased satisfaction, adherence to treatment, and continuity of care. Our …

Communication skills for patient-centered care: research-based, easily learned techniques for medical interviews that benefit orthopaedic surgeons and their patients

JR Tongue, HR Epps, LL Forese - JBJS, 2005 - journals.lww.com
Better physician-patient communication is linked to increased patient satisfaction and patient
adherence to medication and treatment regimens as well as to improved clinical outcomes1 …

Choosing your words carefully: how physicians would disclose harmful medical errors to patients

TH Gallagher, JM Garbutt, AD Waterman… - Archives of internal …, 2006 - jamanetwork.com
Background A gap exists between patients' desire to be told about medical errors and
present practice. Little is known about how physicians approach disclosure. The objective of …

US and Canadian physicians' attitudes and experiences regarding disclosing errors to patients

TH Gallagher, AD Waterman, JM Garbutt… - Archives of internal …, 2006 - jamanetwork.com
Background Patients are often not told about harmful medical errors. The malpractice
environment is considered a major determinant of physicians' willingness to disclose errors …