Research on user-generated photos in tourism and hospitality: A systematic review and way forward

H Li, L Zhang, CHC Hsu - Tourism Management, 2023 - Elsevier
Visual content has become an integral component of consumers' experience sharing.
People increasingly search for visual content posted by others prior to making purchase …

What drives travelers' adoption of user-generated content? A literature review

DC Ukpabi, H Karjaluoto - Tourism management perspectives, 2018 - Elsevier
User-generated content (UGC) has become an important part of travel planning, as travelers
evaluate travel products based on past reviews. However, different factors account for why …

An investigation on online reviews in sharing economy driven hospitality platforms: A viewpoint of trust

X Cheng, S Fu, J Sun, A Bilgihan, F Okumus - Tourism Management, 2019 - Elsevier
Members on both sides of the sharing economy transaction must trust each other to act in
good faith. This study empirically investigates the effect of online review contents on …

From desktop to destination: User-generated content platforms, co-created online experiences, destination image and satisfaction

JMS Lam, H Ismail, S Lee - Journal of Destination Marketing & …, 2020 - Elsevier
Although value co-creation concept has captured much interest, especially in the tourism
and hospitality fields, limited empirical studies have been conducted to explore the …

Travel experience sharing on social media: effects of the importance attached to content sharing and what factors inhibit and facilitate it

R Arica, C Cobanoglu, O Cakir, A Corbaci… - International Journal of …, 2022 - emerald.com
Purpose This study aims to examine the factors influencing tourists to share their travel
experiences on social media (SM). Design/methodology/approach An online questionnaire …

The antecedents of customer satisfaction and dissatisfaction toward various types of hotels: A text mining approach

X Xu, Y Li - International journal of hospitality management, 2016 - Elsevier
Customers' online reviews play an important role in generating electronic word of mouth;
these reviews serve as an online communication tool that highly influences consumers' …

Social media analytics: Extracting and visualizing Hilton hotel ratings and reviews from TripAdvisor

YC Chang, CH Ku, CH Chen - International Journal of Information …, 2019 - Elsevier
Analyzing and extracting insights from user-generated data has become a topic of interest
among businesses and research groups because such data contains valuable information …

Understanding the importance that consumers attach to social media sharing (ISMS): Scale development and validation

BB Dedeoğlu, B Taheri, F Okumus, M Gannon - Tourism Management, 2020 - Elsevier
In response to the increasing ubiquity of social media platforms, improved consumer choice,
and technological progress, the importance of consumer-generated content (CGC) …

Customers' perceived website service quality and its effects on e-loyalty

MM Jeon, M Jeong - International Journal of Contemporary …, 2017 - emerald.com
Purpose This study aims to examine determinants of perceived website quality and
associations among consequences of perceived website quality. Adopting the framework of …

Mapping tourism and hospitality research on information and communication technology: a bibliometric and scientific approach

A Molina-Collado, M Gómez-Rico, M Sigala… - … Technology & Tourism, 2022 - Springer
Technology and information and communication technology (ICT) have been gaining
importance in tourism and hospitality with a booming research interest during the last years …