User-generated content (UGC) has become an important part of travel planning, as travelers evaluate travel products based on past reviews. However, different factors account for why …
Members on both sides of the sharing economy transaction must trust each other to act in good faith. This study empirically investigates the effect of online review contents on …
JMS Lam, H Ismail, S Lee - Journal of Destination Marketing & …, 2020 - Elsevier
Although value co-creation concept has captured much interest, especially in the tourism and hospitality fields, limited empirical studies have been conducted to explore the …
Purpose This study aims to examine the factors influencing tourists to share their travel experiences on social media (SM). Design/methodology/approach An online questionnaire …
X Xu, Y Li - International journal of hospitality management, 2016 - Elsevier
Customers' online reviews play an important role in generating electronic word of mouth; these reviews serve as an online communication tool that highly influences consumers' …
YC Chang, CH Ku, CH Chen - International Journal of Information …, 2019 - Elsevier
Analyzing and extracting insights from user-generated data has become a topic of interest among businesses and research groups because such data contains valuable information …
In response to the increasing ubiquity of social media platforms, improved consumer choice, and technological progress, the importance of consumer-generated content (CGC) …
MM Jeon, M Jeong - International Journal of Contemporary …, 2017 - emerald.com
Purpose This study aims to examine determinants of perceived website quality and associations among consequences of perceived website quality. Adopting the framework of …
Technology and information and communication technology (ICT) have been gaining importance in tourism and hospitality with a booming research interest during the last years …