This study analyzes, in a generational context, the influence of young consumers' external
and internal variables on their e-loyalty to tourism sites. Using a large sample and …

Previous studies have largely explored corporate social responsibility (CSR) for
organization-centric outcomes to achieve organizational performance, organizational …

Purpose–The aim of this research is to investigate the impact of Online Consumer Reviews
(OCRs) on consumers' online hotel booking intention in the hospitality sector in Turkey …

Building and managing customer loyalty who buy fashion by e-commerce platforms is the
key to making a profit. This research aims to explain the effect of electronic service quality …

Loyalty is the customers' commitment to deeply endure to subscribe back or re-buy the
chosen product or service consistently in the future, although the influence of situation and …

Consumers tend to share their post-purchase experiences WOM-Words of Mouth with others
regardless of whether the experiences are positive or negative. With the advancement of …

Tujuan dalam penelitian ini adalah untuk menganalisis pengaruh e-trust terhadap e-loyalty
pada pengguna Tokopedia dan untuk menganalisis pengaruh e-WOM terhadap e-loyalty …

Era modernisasi membawa teknologi internet menjadi bagian penting bagi kehidupan
manusia karena akses terhadap informasi dapat diketahui dengan cepat yang …

The purpose of this study was to examine and explain the effect of product quality and
EWOM on customer loyalty and the role of customer satisfaction in mediating the effect of …

Investigating and Comprehending the Value of Effective E-WOM for Improving E-retailer
Services in India Page 1 ABSTRACT This study aims to comprehend and explore the …