In the present research, authors try to understand how customers evaluate mobile service
quality (MSQ) in the context of mobile banking (MB) applications. Consequences such as e …

In this study, the impact of eService and eRecovery Service Quality on Online Customer
Satisfaction and its Implications for Online Customer Loyalty are measured. Partial Least …

38 Team Engagement and Performance Management (A Study of Banking Industry) by Ida
Ayu Rusmahadewi (1) Gede Sri Darma (2) ABSTRA Page 1 Jurnal Manajemen dan Bisnis …

Simultaneous regional head elections in 2020 are a democratic party held during the
Covid19 pandemic. There are social restrictions and community mobility and in the context …

The implementation of proper marketing through digital marketing needs to be done by arak
craftsmen in Besan Village, especially now that arak has received government recognition …

This study attempts to follow the research direction and fill the research gaps of previous
studies, most notably the mobile financial service landscape, specifically mobile banking …

This paper aims to compare determinants affecting individual customer satisfaction between
Internet Banking and Mobile Banking services in Ho Chi Minh City. We developed the …

Tóm tắt Nghiên cứu này tập trung xác định các nhân tố ảnh hưởng đến sự hài lòng của
khách hàng cá nhân về dịch vụ Internet Banking của các ngân hàng thương mại tại Thành …

The purpose of this study was to find out how much influence the quality of mobile-based
services and the recovery of electronic services to the satisfaction of users of the Bukalapak …

Badung Regency is one of the regions that hold regional head elections in 2020, to elect the
Regent and Deputy Regent. The uniqueness of the Election in Badung Regency is that it is …