Evidence from literature reveals that good governance practices influence citizens' attitudes
and behaviours towards the government. Therefore, grounded on the good governance …

The primary purpose of this study was to examine the role of good governance practices on
public trust in local government. In this study, a conceptual model was developed and tested …

Although much literature has discussed the potential of e-government for improving citizens'
trust in government, the question of how e-government use affects citizens' trust in …

Governments are adopting social media to provide complementary information
dissemination, communication, and participation channels whereby citizens can access …

Citizen trust in government at the macro level has been studied by public administration
scholars for many years. To further our understanding, assessing trust at the meso level of …

Public sector performance measurement (PM) practices can be risky. It is imperative that
research engages with the riskiness of PM and how this might be reduced. To help move …

This article examines the relationship between electronic participation (e‐participation) and
trust in local government by focusing on five dimensions of the e‐participationprocess:(1) …

We have identified a paradox in the still low adoption of e-government after more than two
decades of policy efforts and public investments for the deployment of online public services …

In recent years, concerns over the effectiveness of public administration have encouraged
the widespread measurement and management of 'performance'. But is performance …

This study examines how citizens' use of e-government websites and public sector social
media accounts relates to their satisfaction and perceptions of public sector trustworthiness …