Background: Medical professional liability complaints are not triggered by a single factor, but
rather by multiple factors, each having more or less implications, such as the characteristics …

The quality of communication is directly related to patient satisfaction and can influence
health outcomes. However, most doctors still have poor communication skills. A systematic …

Listening skills are invaluable in health care settings to reduce medical errors and
miscommunications, and to facilitate health care interactions and patient–physician …

This quantitative study sought to identify the relationship between patient satisfaction
dimensions and medical malpractice frequency in acute care hospitals. Acute care hospitals …

This applied dissertation was designed to examine the verbal and non-verbal
communication experiences of Black Caribbean diabetic women patients with their doctors …