Abstract Service quality is an effort to fulfill consumer needs and desires as well as the
accuracy of delivery in keeping with consumer expectations. If not controlled, this can have a …

Quality not only emphasizes aspects of the final result, namely products and services, but
also concerns human quality, process quality and environmental quality. If not controlled …

During peak periods, it is possible that the services provided by producers are very minimal,
for example speeding up service times in order to serve as many customers as possible. It is …

Generic medicine serves as a life of many poor and middle-class people of India who can't
purchase branded medicine. The purpose of this study is to evaluate impact of generic …

The use of generic drugs in developing countries is still low. This is influenced by people's
knowledges, perceptions, and attitudes towards generics which are also still low. Medical …