The aims of the present study are as follows: a) to explore the factors which are imperative to
measure the service quality of the MRT Jakarta; b) to construct a detailed satisfaction model …

This research aims to find out how useful the WhatsApp channel is for people's literacy
satisfaction in Tangerang Regency. The research method applied in this research is the …

Penelitian ini bertujuan mengkaji good government governance dalam mewujudkan
pelayanan Terpadu Satu Pintu, dan mengetahui faktor-faktor yang mempengaruhi …

The COVID-19 pandemic is a global threat to public health that causes economic disruption,
this also has an impact on the government sector, especially public administration services …

Access to mental health services at puskesmas is often limited, so the role of local
government is critical in developing strategies to improve access to mental health services …

Transportasi merupakan sebuah kebutuhan yang merupakan pilar utama dari ekonomi
negara. Pada Tahun 2020 dunia dilanda pandemi Covid-19 yang menyebabkan penurunan …

This study aims to analyze the impact of the queuing system and supervision on service
quality in Jakarta MRT transportation. This research is quantitative research. Data for this …

Tujuan penelitian ini adalah untuk mengetahui kualitas pelayanan Mass Rapid Transit
(MRT) Jakarta. Penelitian dilakukan menggunakan metode deskriptif kuantitatif dan …

This study aims to influence service quality on customer satisfaction in the MRT Jakarta
transportation service business. The sampling technique used was purposive sampling of …

Perkembangan teknologi di era digitalisasi membawa perubahan besar terhadap
kebutuhan masyarakat khususnya di Kota Tangerang, termasuk pelayanan masyarakat …