Impact of logistics performance on the store image, consumer satisfaction and loyalty: A quantitative case study
AE El Moussaoui, B Benbba… - Arab Gulf Journal of …, 2023 - emerald.com
Purpose The aim of this paper is to identify the impact of logistics performance on consumer
satisfaction and store image in the retail context. Design/methodology/approach The authors …
satisfaction and store image in the retail context. Design/methodology/approach The authors …
Penguatan Strategi Bisnis Ukm Melalui Konsep Porter Sebagai Mitigasi Resesi Global
SW Hastuti, P Pristiyono… - … (Jurnal Ekonomi dan …, 2023 - stiealwashliyahsibolga.ac.id
The implementation of Porter's strategy in the Micro, Small, and Medium Enterprises
(MSMEs) business in Labuhanbatu Regency is classified as a crucial idea as well as a …
(MSMEs) business in Labuhanbatu Regency is classified as a crucial idea as well as a …
Implementation Of Customer Relationship Management In Order To Build Customer Satisfaction And Loyalty
S Fauziyyah - Jurnal Manajemen Indonesia, 2022 - journals.telkomuniversity.ac.id
This study aims to examine the impact of the implementation of customer relationship
management (CRM) on customer satisfaction and loyalty, and the impact of satisfaction on …
management (CRM) on customer satisfaction and loyalty, and the impact of satisfaction on …
Defiance and Opportunity of Marketing Performance of Rural Bank in Indonesia
Objective–A massive advance in the digital era has changed customer habits, and
marketing has even changed these past few years. Banking service started focusing on …
marketing has even changed these past few years. Banking service started focusing on …
[PDF][PDF] Analysis of user satisfaction graduate in education for Islamic elementary school teachers program UIN Sunan Kalijaga Yogyakarta
Tujuan dari penelitian ini adalah 1) untuk mengetahui kepuasan pengguna lulusan Program
Pendidikan Guru Sekolah Dasar Islam (EIESTP) UIN Sunan Kalijaga Yogyakarta, dan 2) …
Pendidikan Guru Sekolah Dasar Islam (EIESTP) UIN Sunan Kalijaga Yogyakarta, dan 2) …
E-satisfaction as a mediator between consumer loyalty and E-CRM: The context of Lebanese e-commerce
This article's purpose is to assess the influence of E-CRM on consumer loyalty through
satisfaction. Electronic customer relationship management E-CRM is a marketing tool used …
satisfaction. Electronic customer relationship management E-CRM is a marketing tool used …
Determinants of Guest House Yogyakarta Customer Loyalty: A Study of Location, Price, Satisfaction, and Service Quality
MRP Rambe, S Sumadi - International Journal of Economics …, 2024 - journal.yrpipku.com
This research is generally to determine whether there is an influence of the variables of
Location, Price, Satisfaction, and Service Quality on customer loyalty at Guest Houses in …
Location, Price, Satisfaction, and Service Quality on customer loyalty at Guest Houses in …
Alumni Satisfaction in Educational Institutions: Does the Quality Service Effect?
S Sudjoko - Journal of Higher Education Theory and Practice, 2022 - articlearchives.co
In educational institutions, service management updates cause performance fluctuations
and affect alumni satisfaction. This study aims to describe the role of service quality in …
and affect alumni satisfaction. This study aims to describe the role of service quality in …
A Review Transformation Customer Service with Customer Relationship Management (CRM) Based Chatbots
N Widyastuti, R Ferdiana… - … Workshop on Artificial …, 2023 - ieeexplore.ieee.org
Chatbots have become an increasingly important solution in digital transformation in various
business sectors. The role of chatbots not only provides convenience in accessing …
business sectors. The role of chatbots not only provides convenience in accessing …