During the last decades, public authorities worldwide have invested heavily in electronic
public services (PSs). This includes efforts for publishing information about PSs and for …

In a continuously evolving environment, organizations, including public administrations,
need to quickly adapt to change and make decisions in real-time. This requires having a real …

This chapter discusses the preconditions for the development of public smart city services by
grounding their design on service-dominant logic. The aim is to pinpoint the critical aspects …

O maior acesso à informação gerada e disseminada pelos governos tem sido amplamente
debatido pela sociedade e tem como principal catalisador o uso do ambiente Web. O tema …

Advances in computers and communications have significantly changed almost every
aspect of our daily activity. In this maze of change, governments around the world cannot …

During the last decades eGovernment has been a vivid, dynamic research and development
area. As services are being transformed, electronic documents and web services appear …

E-government is becoming more attentive towards providing intelligent personalized online
services to citizens so that citizens can receive better services with less time and effort. This …

Open Government Ontology proposed in this paper is an extensive ontology aimed at
modelling a wide range of Open Government services. Semantic model of the Open …

E-Government has gained an enormous amount of attention by researchers and
practitioners interested in digitizing the public sector through enacting policies and …

Public administrations (PA) around the globe produce and handle a vast amount of data that
are mainly the outcome of interactions of end-users. By evaluating the focus of PA one finds …