Measuring customer satisfaction in electronic commerce: the impact of e-service quality and user
experience | Emerald Insight Books and journals Case studies Expert Briefings Open Access …

Purpose Although the debate about the interplay between quality management and
organizational culture is long established, extant knowledge about their link is not …

This study's purpose is to examine the effect of employee experience on job satisfaction,
psychological well-being, and organizational commitment among corporate employees, with …

This study investigated the validity of quality culture (QC) and excellent work culture (EWC)
constructs, and their effects on academic staff performance (ASP) mediated by EWC in …

Tourism industry has occupied a strategic position in the country's economic growth. The
factors that trigger the high performance of companies engaged in this industry are very …

This study aims to develop a multifaceted conceptual basis for employee collaboration with
regard to promoting organizational sustainability, which encompasses environmental …

This research investigates employee empowerment's role in the relationship between
quality management practices (QMPs) and innovation performance at five-star hotels in …

Purpose This study aims to examine the direct and indirect effects of organizational culture
(OC) and total quality management practices (TQMPs) on the relationship between green …

Purpose The purpose of this study is to examine the direct and indirect effects of
organizational culture and quality improvement practices on the relationship between green …

This study suggests a novel progression to the current research endeavor by investigating
the influence of information technology capabilities on organizational agility. More …